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I have a NOOK tablet and I keep getting the message that I'm…

Customer Question
Hi my name is*****...

Hi my name is***** have a NOOK tablet and I keep getting the message that I'm not connected to WIFI. How do I fix this problem? I've entered the password ***** it still will not let me in. Can you help me.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Nook tablet

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I took it to Barned and Noble and they said I would have to go through ATT to get fixed. I've had it off for a few days because I can't load any new books. I can read the ones that have already been downloaded but no new books.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No, we do have WIFI at our house and it shows the WIFI but it doesn't show the WIFI connect symbol.

Submitted: 10 months ago.Category: Android Devices
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Answered in 1 hour by:
10/6/2017
Android Device Expert: Suhasini Velu,
 replied 10 months ago
Suhasini Velu
Category: Android Devices
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello, Barbara. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Android Devices Question
Android Device Expert: Suhasini Velu,
 replied 10 months ago

May I know what is your Wi-Fi name please?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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