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My sister tried getting on my phone. she failed because she
hello, my sister tried getting on my phone. she failed because she doesn't know my password. now the phone is restarting. I need help with setting up my device with some gmail account and its asking f… read more
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Samuel White
Owner and Expert Tech
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Sister gave me a j7 and has forgotten password and account
Sister gave me a j7 and has forgotten password ***** account information. I need to restart the phone for my use. … read more
Richard
Richard
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It's not this phone it's my wife's phone. It's a Motorola
It's a Motorola smart phone. She had it set up with a Google account. We reset the phone. Now we can't reactivate it. She doesn't have her password … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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Google has me locked out of my Samung S8. I have entered the
Google has me locked out of my Samung S8. I have entered the correct information over and over again and I still can't use my phone. I did change my password ***** 24 hours ago but it still won't come… read more
Harry
Harry
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My 9 year old grand daughter is locked out of her account on
my 9 year old grand daughter is locked out of her account on her cell phone and asked me to help.i tried password ***** and the only email i can use is my own for the confirm code and it says it does … read more
Harry
Harry
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My wife has a samsung phone and until approx two months ago
my wife has a samsung phone and until approx two months ago was able to download the e mails from her computer but now is unable to do so. Her e mail address for our computer is***@******.***. Verizon… read more
Expert
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I have a Samsung Galaxy s8 plus that is Google locked. How
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I have a Samsung Galaxy note 5 phone. It did system updates
Hi there. I have a Samsung Galaxy note 5 phone. It did system updates this morning and asked for my Google password. i couldn't remember it so it took me through various steps. It didn't recognize my … read more
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Phone verizon 7 plus phone set pass code and cannot
phone verizon 7 plus phone set pass code and cannot remember … read more
Cris
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Need to change verification code on locked phone.....*** ***
Need to change verification code on locked phone.....*** *** ***...... I hit Factory Reset button accidentally while phone in back pocket … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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Im locked out because my samsung phone in which Ive syncd my
im locked out because my samsung phone in which Ive syncd my email started malfunctioning causing me to reset password,which I did but now google l,ocked me out my phone because Idnt remeber the passw… read more
Josh
Josh
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Associate Degree
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I need help signing into my daughters Google account in
I need help signing into my daughters Google account in order to be able to find her device she cannot get in because she doesn't have her phone and it set up on her phone for you to text her we need … read more
Rusty
Rusty
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Associate Degree
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Not my computer my phone and google account, I have trie to
it's a new phone and I put a lock on it forgot the pin to unlock and had to erase everything to unlock. when I tried to log back in I forgot my password ***** google. I have been trying to retrieve it. … read more
derrickonline
derrickonline
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I entered the username and password for Samsung galaxy Tab
I entered the username and password ***** Samsung galaxy Tab S2, but I cant to opoen it, then how can I rest it?… read more
Richard
Richard
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I can't seem to get into Google or email. I think I tried
I can't seem to get into Google or email. I think I tried too many times to set it up and have conflicting names. I hit Google and it says sign in error no matter how many times I tried to rectify it.… read more
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Richard
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My google account is lock because i the password i got a new
my google account is lock because i for got the password ***** got a new password ***** same thing.by the way this is cellphone… read more
Randy Boman
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The Google GMail on my Samsung Galaxy TAB 3 has been blocked
The Google GMail on my Samsung Galaxy TAB 3 has been blocked ( Email sent to my wife who has the TAB 3 10.1 with her in Canada, on holiday. I want any blocks removed so that she can use the G Mail Acc… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Yesterday my sister wanted to use here laptop here at home.
Yesterday my sister wanted to use here laptop here at home. So I set her up on Linksys and now when my wife tries to get on with her Kindle Fire she can't because of my sister being on it. The questio… read more
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Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

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Communications Engineer

Bernie

Bernie

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23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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