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I just bought a Kindle Oasis. It's showing Chapter VI of a…

Customer Question
I just bought a...

I just bought a Kindle Oasis. It's showing Chapter VI of a book I didn't ask for and have no interest in. Nothing else shows on the screen. I want to buy an ebook. Archie

Technician's Assistant: What's the make/model of your device? How old is it?

I don't know. It's an Oasis I just bought. Cost $427.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I don't know how I got to this Chapter VI.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

How do I get to ordering a book?

Submitted: 10 months ago.Category: Android Devices
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Answered in 9 hours by:
10/5/2017
Android Device Expert: ITPeter, Engineer replied 10 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,618
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Android Device Expert: ITPeter, Engineer replied 10 months ago

Hi Archie, is the Kindle charged?

Have you tried restarting it? Press and hold the power button until it turns off, then restart it and let me know if the problem book is gone?

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