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When I call or receive a call the person can only hear a…

Customer Question
When I call or...

When I call or receive a call the person can only hear a whisper or garbly sound

Technician's Assistant: What's the make/model of your device? How old is it?

Motor

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Moto g5 was purchased march 2017 Haven't tried trouble shooting didn't know where to begin started a few day ago, did turn off then back on.

Submitted: 7 months ago.Category: Android Devices
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Answered in 19 minutes by:
10/4/2017
Android Device Expert: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Android Devices
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Android Device Expert: Aparna Indresh,
 replied 7 months ago

I have few questions on this issue could you please tell me since how long you have had this issue and also let me know if you are using any third party software on your phone?

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