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I was having trouble with my Yahoo email. So. I install the…

Customer Question
I was having trouble...

I was having trouble with my Yahoo email. So. I install the MyEmailHome app on my Nook

Technician's Assistant: What's the make/model of your device? How old is it?

Samsung Galaxy 4. approximately 5-6 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I noticed this morning. I can't access any of my app, books, nothing. I just can't go Home.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No. Just get back my tablet.

Submitted: 10 months ago.Category: Android Devices
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Answered in 15 minutes by:
10/3/2017
Android Device Expert: Suhasini Velu,
 replied 10 months ago
Suhasini Velu
Category: Android Devices
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Suhasini Velu,
 replied 10 months ago

What are the troubleshooting steps that you have tried so far?

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Customer reply replied 10 months ago
Now I'm not able to reach my Yahoo email maybe even the others because I never use my gmails. I'll check OK?
Customer reply replied 10 months ago
Sorry, I think I'll have to go to Barnes & Nobel store. Thank you anyway.
Android Device Expert: Suhasini Velu,
 replied 10 months ago

Alright. Thank you and if you have any other issues please reach us back,Will be happy to help you!

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Customer reply replied 10 months ago

I just checked my bank statement and found two debits from just answer. One for $ 5.00 and other for $ 31.00. I didn't get an answer online neither I called just answer. Pls explain and refund to the same account. Thanks. Ruth ******

Android Device Expert: Suhasini Velu,
 replied 10 months ago

okay since the issue has not been resolved from our side let me redirect you to customer service,please hold

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