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Is a Samsung phone can't remember the id an password. One…

Customer Question
Is a Samsung phone...

Is a Samsung phone can't remember the id an password

Technician's Assistant: How old is the phone?

One year

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No just my phone

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I lean someone the phone an they change everything

Submitted: 10 months ago.Category: Android Devices
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Answered in 8 hours by:
10/3/2017
Android Device Expert: ITPeter, Engineer replied 10 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,619
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Android Device Expert: ITPeter, Engineer replied 10 months ago

If you have forgotten the ID and password ***** the phone, try the following:

https://support.google.com/accounts/troubleshooter/2402620

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