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How you doing someone put chase a voyager 3 tablet for me as…

Customer Question
How you doing someone...

How you doing someone put chase a voyager 3 tablet for me as a gift in I can not unlock the screen

Technician's Assistant: What's the make/model of your device? How old is it?

I just got it today

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Today I just open it out the box

Submitted: 10 months ago.Category: Android Devices
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
10/2/2017
Android Device Expert: Richard, Android Specialist replied 10 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified

Hi there and welcome

What you need to do is reset the tablet, this will remove all data and return it to new, but it is the only way to unlock the screen.

To do his

Step 1. With your tablet off, press and hold the volume up (+) button and power button until you see the RCA splash screen with Nipper and Chipper. Release both buttons to reveal the Android bot on his back with a caution symbol above him.

Step 2. A new screen will appear asking you to use your volume up/down keys to move and the power button to select.

Step 3. Use the volume down (-) button to highlight "wipe data/factory reset." Once highlighted, select using the power button.

Step 4. A new screen will appear asking you to confirm your selection. Use your volume down (-) button to highlight "Yes -- delete all user data." Press the power button to select once highlighted.

Step 5. Once the tablet is finished wiping data, you may press the power button to select "reboot system now." This will restart your tablet.

Step 6. The system will begin to reboot and once again display the RCA logo with Nipper and Chipper. The next "Welcome" screen will prompt you to select your language of choice. Scroll through the options using your finger and press start when finished. Congratulations, you have successfully reset your Voyager tablet.

Let me know please how you go

Thank you

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