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My kindle fire has an orange tint to whatever screen or app…

Customer Question
My kindle fire has...

My kindle fire has an orange tint to whatever screen or app I have open. I can't get it to go back to the normal colors

Technician's Assistant: What's the make/model of your device? How old is it?

I just got it in July from amazon it was an 8 I think

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I tried powering it off but it just came back. It happened in the middle of watching a show on Netflix

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

It almost looks kind of hazy with an orange or yellowish colored filter.

Submitted: 10 months ago.Category: Android Devices
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Answered in 9 minutes by:
10/2/2017
Android Device Expert: Randy Boman, Technician replied 10 months ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 10,524
Experience: Android Tech
Verified
Hi,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you.
This is usually caused by a glitch in the firmware and can be resolved by a forced reset, then your kindle will work normally again.
To reset your Fire tablet:
Swipe down from the top of the screen and tap Settings.
Tap Device Options, and then tap Reset to Factory Defaults.
Tap Reset to confirm.
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Customer reply replied 10 months ago
I have figured out the problem on my own. I must have hit the button Blue Shade and not know what it was. I thought I had tried it before but it didn't change I tried it again and it returned to the proper color. Thanks anyways for your help.
Android Device Expert: Randy Boman, Technician replied 10 months ago
That's great!
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