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My S7 Galaxy is locked with the Thumbprint feature and I
My S7 Galaxy is locked with the Thumbprint feature and I forgot the password. How do I unlock it without wiping the phone? … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,140 satisfied customers
My android phone is locked and they are asking for a
My android phone is locked and they are asking for a password ***** forgot my password … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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Forgot password for mu s7. Samsung S7. I am with sprint.
Habe not tried anything as yet because i cant even turn off the phone without the password … read more
Ashik
Ashik
Master's Degree
1,087 satisfied customers
I forgot my password for my Samsung Galaxy S5. How can I get
I forgot my password ***** my Samsung Galaxy S5. How can I get my password ***** … read more
Harry
Harry
2,257 satisfied customers
Need help unlocking my phone. 2 days ago. Shut phone off,
shut phone off, when restarted phone, said to enter password. forgot password. tried to change password, didn't work. remembered password, wont accept it, saying incorrect… read more
Harry
Harry
2,257 satisfied customers
My cell phone has locked me out and I can't remember some
My cell phone has locked me out and I can't remember some arrow code that I did 2 nights ago on my S.amsung galaxty s7. It locked me out of phone and all numbers, everything and I didn't get to repeat… read more
Harry
Harry
2,257 satisfied customers
I have a Samsung galaxy S7. I was watching Netflix and all
I have a Samsung galaxy S7. I was watching Netflix and all of a sudden it did a factory reset now I can not get passed the google login. I will not let me in. Can you help bypass the google sign in … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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I have been locked out of my Galaxy S7 because I lost my
I have been locked out of my Galaxy S7 because I lost my password. I did call Samsung and they sent me a link to reset my password, and that time it did work, and my phone opened up and was normal aga… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
I was messing around with my phone...and created a new
I was messing around with my phone...and created a new pattern...now don't know it..now I am locked out of my phone and need to go to work in the morning and use it … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
MY PHONE PERFORMED AN UPDATE AND NOW A PASSWORD HAS TO BE
MY PHONE PERFORMED AN UPDATE AND NOW A PASSWORD ***** TO BE PROVIDED TO UNLOCK MY PHONE. I DO NOT KNOW THE PASSWORD. HOW CAN I BYPASS OR RESET PASSWORD. … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
49,140 satisfied customers
I got it unlocked, it had run out of power and to turn it
I got it unlocked, it had run out of power and to turn it on, I didn't know my old password. I got it remotely accessed through Samsung but now when I go to password ***** on the phone, it asks for th… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
Dont want to wipe out data, just unlock phone from a
dont want to wipe out data, just unlock phone from a deceased family member, galaxy 7 … read more
William Dishman
William Dishman
Store/sales manager
18 satisfied customers
I have a Samsung s7 edge phone that I am locked out of
I have a Samsung s7 edge phone that I am locked out of because I forgot my screen password ***** only have 2 attemps left before it wips my phone … read more
Ashik
Ashik
Master's Degree
1,087 satisfied customers
On Aug. 12th. I bought a Samsung S7 active along with the
Hello. On Aug. 12th. I bought a Samsung S7 active along with the case, the glass shield, the wireless charger, and the SGear watch all from AT&T in Austin, Texas. I was excited to learn that this phon… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,251 satisfied customers
My daughter passed away on August 10 has an android mini. I
My daughter passed away on August 10 has an android mini. I am on the 9th password ***** before it wipes. I have access to her computer and gmail account but can get the password ***** button to come … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Forgot my passcode on my Galaxy S2. It does not give me a
Forgot my passcode on my Galaxy S2. It does not give me a "forgot password" or an option to a google account when I fail at multiple attempts. DO NOT WANT TO WIPE DATA. Desperately need the texts on t… read more
Pete
Pete
Engineer
Bachelor's Degree
9,770 satisfied customers
My kids locked my phone and need to open but forgot my
my kids locked my phone and need to open but forgot my account and trying to get info. Sent to my husbands phone how can I do so… read more
Jeremy
Jeremy
2,580 satisfied customers
I have a Galaxy Nexus and I have forgotten the password. Can
I have a Galaxy Nexus and I have forgotten the password. Can I bypass this, or how do I reset / recover the phone? Can I do it with my information still there?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
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Answers by Eric

Answers by Eric

Developer

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Kriptokrit

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Bernie

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WebGuy101

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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