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I bought the zte max pro phone..i am having a very hard time…

Customer Question
I bought the zte...

I bought the zte max pro phone..i am having a very hard time trying to fifure the ins and outs of the phone.is therea published manual to help me look up amswers

Technician's Assistant: What's the make/model of your device? How old is it?

Where do i find that info

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I am vert frustrated...all i need is a help manual to relate to the issues i am having...like simply making and answering a phone call

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Just to know if there is a published complete manual for first timers like me

Submitted: 10 months ago.Category: Android Devices
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Answered in 2 minutes by:
9/29/2017
Android Device Expert: Jason Jones, Customer Service replied 10 months ago
Jason Jones
Jason Jones, Customer Service
Category: Android Devices
Satisfied Customers: 19,489
Experience: Years of experience and education.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Please, note that you can click Reply to Expert to reply to me. A rating is only needed when we are finished.

I found the user's manual for the phone. Here is a link to that manual: https://www.metropcs.com/content/dam/mpcs/faqsandsupport/zte/zte-zmax-pro-user-guide-eng.pdf

Here is another link to the manual: https://support.t-mobile.com/servlet/JiveServlet/download/33446-2-667748/Z981%20User%20Manual_English_Final_BW.pdf

Rating me on the top of the page doesn't cost anything extra. Rating is how I am given credit. If you don't rate, doesn't give you a refund.

I would really appreciate it if, you could take a moment and rate me on the top of this page by clicking the Stars and clicking the Submit button on the top of this page.

Thank you,
***** *****

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with --For ***** ***** Only!--

My Profile page:
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Satisfied Customers: 19,489
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