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I bought a new android Samsung phone this past weekend. It
I bought a new android Samsung phone this past weekend. It replaced a note 4 I had before. I bought it at a best buy store. They transferred all my data , apps, pics, etc.. to my new phone. I didn't r… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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How can I change my Samsung password? I want to install the
I want to install the Samsung apps on my New Note 8. To do that I need to log in but I don't know my password. … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Randy Boman
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I had to reset my operating system on my Samsung phone and
I had to reset my operating system on my Samsung phone and now when I try to log on it says "no google accounts match the information you provided". I have tried using 3 different google account login… read more
Pete
Pete
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Bachelor's Degree
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Just bought a Blu VIVO XL phone. Unable to sign into my
Just bought a Blu VIVO XL phone. Unable to sign into my google account or the play store.Get message, problem communicating with google service. Also tried creat a new account but get the same message… read more
Joel Kalman
Joel Kalman
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I need to access the playstore to get an app. I used to be
I need to access the playstore to get an app. I used to be able to press the Playstore icon on my android and it would take me directly to the store. Now it asks me for a password. I have a Google pas… read more
Richard
Richard
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IT Manager, Consultant
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I think someone has access to my text messaging...not
Customer: ***** *****. I think someone has access to my text messaging...not necessarily the content but the numbers and volume of texting. … read more
Richard
Richard
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IT Manager, Consultant
5,922 satisfied customers
I have a Samsung Note II phone. When I try to log onto Google
I have a Samsung Note II phone. When I try to log onto Google or Gmail it tells me my password ***** been changed. When I try re-entering the password, it tells me Google has stopped working. I have c… read more
Pete
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I have a Galaxy Note 2. I was using Google Authenticator for
I have a Galaxy Note 2. I was using Google Authenticator for my Gmail. I chaged my gmail password ***** my laptop. This was not a breech, I just change it occasionally. I tried to access my gmail from… read more
Pete
Pete
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Bachelor's Degree
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I have used Google Drive on my Samsung Windows 7 ultrabook
I have used Google Drive on my Samsung Windows 7 ultrabook and use Office Suite Pro on both my Samsung Android tablet and Galaxy SIII phone. Recently, the files I place in Google Drive do not show up … read more
Bryan
Bryan
2,236 satisfied customers
I have just bought a nexus 4 to replace my samsung ace. The
I have just bought a nexus 4 to replace my samsung ace. The nexus is set up and running but it took 3 or 4 trys to connect to Google play but still won't connect to apps.. my samsung is next to it & c… read more
Richard
Richard
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I have just purchased a Samsung Galaxy S III. I am having problems
I have just purchased a Samsung Galaxy S III. I am having problems downloading apps from Playstore over the phone network, When I click "Install" they appear to be dowmloading, but then I get an error… read more
Nick H.
Nick H.
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Bachelor's Degree
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HAVING PROBLEMS BUYING BOOKS FROM GOOGLE PLAY STORE. hAVE
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Carl L
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Vocational, Technical or Trade Scho
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I fogotton the password XXXXX unlock my screensaver on Samsung
I fogotton the password XXXXX unlock my screensaver on Samsung Galaxy s GT 19000. I want to keep all my data and not do a reset.… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
i cant x-fer paid for downloads to my replacement phone. they
i can't x-fer paid for downloads to my replacement phone. they are not on my andriod apps. they are on google play, but i can't download them to my new phone. what can i do?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
Im locked out of my Android Samsung Galaxy S2 due to too many
I'm locked out of my Android Samsung Galaxy S2 due to too many wrong pattern attempts while a child was playing with my cell :/ now its saying I can only access my cell with my google account. Which w… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
cannot download apps from apps store have tried factory reset
cannot download apps from apps store have tried factory reset , turning phone off ,WiFi on WiFi off delete cache this was working okay a couple of days ago tried stopping and starting apps just don't … read more
derrickonline
derrickonline
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164 satisfied customers
I own a hand-held android Galaxy 2.2. Questions: Can a downloaded
I own a hand-held android Galaxy 2.2. Questions: Can a downloaded video cause a problem, like a virus or Trojan horse? ! !how can I delete an individual download? If the download already caused damage… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

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WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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