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I think my power cord is no longer good can i purchase a new…

Customer Question
I think my power...

I think my power cord is no longer good can i purchase a new one

Technician's Assistant: What's the make/model of your device? How old is it?

I am not sure ib know it was one of the first kindle fires

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About 2 weeks. I am computer challenged so i haven't tried any trouble shooting

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I want to delete some books and how to transfer books books if i have to purchase a new kindle

Submitted: 10 months ago.Category: Android Devices
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Answered in 4 minutes by:
9/26/2017
Android Device Expert: Nathan, Engineer replied 10 months ago
Nathan
Nathan, Engineer
Category: Android Devices
Satisfied Customers: 31,460
Experience: Android phone and tablet expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Android Device Expert: Nathan, Engineer replied 10 months ago

You may order a compatible replacement charger/cord here: http://amzn.to/2y491Sl

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/2rRmuH2 and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan

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Customer reply replied 10 months ago
Thanks. Will you send me directions how to delete books from my kindl
Android Device Expert: Nathan, Engineer replied 10 months ago

You're welcome,

You don't usually delete books, but you can select individual titles and then "remove from kindle" or "archive" what that does is keep it available on your kindle if you wish to download again, but it doesn't take up space (the title is saved, but not the actual content). To actually "delete" the books would have to be done from your computer on your amazon account and you would never be able to read them again unless you paid for them again. If you'd like instructions for that, let me know.

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Android Device Expert: Nathan, Engineer replied 10 months ago

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work as an independent technician.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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