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I have a samsung note 4 that does not recognize the network
I have a samsung note 4 that does not recognize the network it says Available space 1.59 GB, it doesn't give me a restart option and when i try to hard reboot it, it gives me the samsung name but does… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Samsung phone. Galaxy s6. Don't know. Dropped my phone-
Samsung phone JA: What Samsung model do you have? Customer: galaxy s6 JA: What Operating System (OS) are you running on your Galaxy? Customer: don't know JA: How long has this been going on with your … read more
Harry
Harry
2,292 satisfied customers
Black screen. 2 weeks. I know its on .i get notice of income
black screen JA: I'll do all I can to help. How long have you been dealing with this? Customer: 2 weeks JA: Do you plan on doing the work yourself? Customer: no JA: Anything else we should know to hel… read more
Harry
Harry
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The lines are across the phone. The phone was already
The lines are green across the phone. The phone was already cracked … read more
Richard
Richard
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IT Manager, Consultant
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I have a galaxy s3 sgh t999 t mobile My screen is all ready
I have a galaxy s3 sgh t999 t mobile My screen is all ready crack and I dropped my phone the other day this time my screen whent black I turned my phone of like 10 minutes and back on it worked but my… read more
Richard
Richard
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IT Manager, Consultant
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Samsung Galaxy note 3 I dropped phone in water, battery was
Samsung Galaxy note 3 I dropped phone in water, battery was fully charged so when I took it out of water, the SIM card and dock where black burned battery was also fully circuited Other by looks phone… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
my note 2 screen blacked out, first time we played around with
my note 2 screen blacked out, first time we played around with the battery and it came back on. this time no such luck. I was told i should do a hard reset but didn't want to lose all my media si I tr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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my Note 10.1 is lost stolen. I need to see what I can do to
my Note 10.1 is lost stolen. I need to see what I can do to find it. AMPLIFICATION: Last De. I purchased an ATT Galaxy s4 and also a non-phone system Note 10.1 2014 Ed. from Best Buy. My google accoun… read more
Expert
Expert
My son drop his Samsung galaxy s3 and its black out the only
My son drop his Samsung galaxy s3 and its black out the only thing Im able to see is the lights but the screen is black.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I dropped my galaxy SIII and the screen has blacked out. There
I dropped my galaxy SIII and the screen has blacked out. There is a tiny line of my screen at the very top that's visible, it still powers on, rings,etc. The screen is not cracked or dented or anythin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Hi, Sorry I dont know if I have the right forum but I currently
Hi, Sorry I don't know if I have the right forum but I currently had been using a Samsung Galaxy S4 that I bought outright only 2- 3 months ago. I only bought this because I thought I had lost my Sams… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Dropped my samsung galaxy s4 on its back while turned on.
Dropped my samsung galaxy s4 on its back while turned on. The screen became blurry and colored lines appeared everywhere. I took the battery out and put it back in. After I tried to turn it back on, I… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I bought a brand new samsung galaxy s3 from tmobile store around
I bought a brand new samsung galaxy s3 from tmobile store around thanksgiving weekend and recently I dropped it and cracked the screen, I have the asurion phone insurance plan but I didnt have $140 fo… read more
derrickonline
derrickonline
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Hi I have the Samsung Galaxy Ace GT - S5830i and for some reason
Hi I have the Samsung Galaxy Ace GT - S5830i and for some reason it will not boot up. Its stuck on the black screen that says Samsung Galaxy Ace GT - S5830i. Now ive had the phone for about 8 months a… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
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had wifi with kindle fire charged it and lost wifi at work.
had wifi with kindle fire charged it and lost wifi at work. I know they have wifi because my regular kindle will pick it up. so how do I get my fire ti do so. Ive tried the way the video shows me but … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
I have a Samsung Galaxy Note I717. I have to overclock
I have a Samsung Galaxy Note I717. I have to overclock it using jumpers as soon as we Can!!! The phone is NOT under Warrenty. here is my phone, IMEI # XXXXX S/N # XXXXX Model # XXXXX Android Ver.# XXX… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
My Samsung galaxy phone echos back to people talking to me.
My Samsung galaxy phone echos back to people talking to me. Is that fixable, have had ph only since September.… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
I have a Samsung Galaxy S (GTI9000), which has never given
I have a Samsung Galaxy S (GTI9000), which has never given me problems (for the last 18 months) until just a day or two ago. All of a sudden, the screen is black. Nothing elicits a response except to … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
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Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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