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My Samsung j-1 won't charge, I have it plugged into a

Customer Question
My Samsung j-1 won't...

My Samsung j-1 won't charge, I have it plugged into a Samsung adapter. power is at 25%.

Technician's Assistant: Has your Samsung done this before? And can you guesstimate how old it is?

1 year old May 2016, bought it from you in Menifee. not dine this before. adapter is newer too

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

All day today. I plugged it into another Samsung adapter and tried different wall sockets as well as my computer. Can I take it to store tomorrow and will I lose any data since it will run out soon.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Can't think of anything. sorry Im" a bit handicapped , a senior

Submitted: 8 months ago.Category: Android Devices
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Answered in 2 hours by:
9/24/2017
Android Device Expert: Michael Hannigan, Developer replied 8 months ago
Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics. Android Expert.
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Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Android Device Expert: Michael Hannigan, Developer replied 8 months ago

The situation for your phone is hopeful. It is common for these batteries to fail after being used for some time. In fact, it's a common characteristic of rechargeable batteries in general. All you will need is a replacement battery which is only about $6. Here is a link to one:

http://www.batterymonster.com/category/findercategorylist.aspx?category_id=37401&search_term=Samsung+SM-G730VMBAVZW+%5ecell_phone_replacement_battery%5e&filter_category_id=37401&cid=137794&chid=4272&gclid=CjwKCAjwjJjOBRBVEiwAfvnvBGhIUkuuISGLEHKVSdEVAdd3fB4d6Lc85OACDXBSzBOp7lfWEG42nBoClIgQAvD_BwE

As long as you get that battery, though, it doesn't matter where you buy it.

Please let me know if you have any questions.

Please remember to click the 5 star rating and submit before leaving. Thank you!

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Android Device Expert: Michael Hannigan, Developer replied 8 months ago

Sorry... about $9 for the single battery.

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Android Device Expert: Michael Hannigan, Developer replied 8 months ago

Have I answered your question or do you need additional information?

Please remember to click the 5 star rating and submit. It's very important. Thank you.

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Michael Hannigan
Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11,888
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Experience: 25+ Years Experience in Computers and Electronics. Android Expert.

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