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How can I recover deleted calls and texts on LG and Samsung…

Customer Question
How can I recover deleted...
How can I recover deleted calls and texts on LG and Samsung phones?
Submitted: 10 months ago.Category: Android Devices
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Answered in 21 minutes by:
9/23/2017
Android Device Expert: Karthik, Hardware Engineer replied 10 months ago
Karthik
Karthik, Hardware Engineer
Category: Android Devices
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Karthik, Hardware Engineer replied 10 months ago

You don't have to worry about this problem, We will provide you the answer for your question

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Android Device Expert: Karthik, Hardware Engineer replied 10 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know how old is your LG and Samsung phone?

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Customer reply replied 10 months ago
Samsung S7 June 2017 and LG K8 August 2017.
Android Device Expert: Karthik, Hardware Engineer replied 10 months ago

Thank you for providing this information. Do you have any computers like windows 10 or Windows 8 or Windows 7? The reason why I am asking is, We need to install the recovery tool in the computer for recovering the calls and text message.

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Customer reply replied 10 months ago
I have Windows 8.
Android Device Expert: Karthik, Hardware Engineer replied 10 months ago

I got it, Please turn on your computer and connect to the network, login to the just answer in the computer. You need to click on the given link.

https://download.tenorshare.com/downloads/tenorshare-android-data-recovery-trial.exe

You will be able to see a software getting downloaded in the computer. Once the download complete in the computer, please let me know.

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Android Device Expert: Karthik, Hardware Engineer replied 10 months ago

Could you tell whether you are finding any difficulties in the downloading this application? If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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