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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 18106
Experience:  Electronic Engineer
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I replaced the digitizer screen on my 5th generation kindle

Customer Question

I replaced the digitizer screen on my 5th generation kindle fire and now all I get is a white screen.
JA: What's the make/model of your device? How old is it?
Customer: Amazon kindle fire - sv98ln. It's almost 2 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I replaced the screen. I have reseated all the connecting cables turned it on and of a number of times and removed and reinstalled the battery.
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: That's it.
Submitted: 26 days ago.
Category: Android Devices
Expert:  ITPeter replied 26 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 26 days ago.

The screen will appear white if it is not getting a display signal.

Are all connections tight?

Did you observe appropriate ESD protections when working inside the device?