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Zte phone shut down and wont come back on, 1 year, it just…

Customer Question
Zte phone shut down...

Zte phone shut down and wont come back on

Technician's Assistant: How old is the phone?

1 year

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just happened

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

When its plugged in the battery signal usually comes up. but that's not happening

Submitted: 11 months ago.Category: Android Devices
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Answered in 27 minutes by:
9/20/2017
Android Device Expert: Kraig, Engineer replied 11 months ago
Kraig
Kraig, Engineer
Category: Android Devices
Satisfied Customers: 625
Experience: Broadcast Engineer for over 7 years.
Verified

Hello, Scott.

Here is something that you can try.

Remove the battery from the phone for 30 seconds and then put it back in. Then try to power the phone on.

Let me know if that works.

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Category: Android Devices
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