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I have a cell phone question. Samsung Galaxy J3. I receive
I receive emails fine but when I try to send one the phone says email sent but the recipient never receives it. My provider is Comcast and the server for incoming emails is POP3 the server for outgoing emails is SMPT … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I am not getting the verification code via text? Samsung
Since August, I tried calling your listed number on your website and got hacked asking me for Google play store loaded cards before I realized I was being scammed. I checked with U break it we fix it for tech support and he pulled up on his smart phone the same phone indicating it was Google in Los Angeles location. When I tried again 2 hours ago same phone is listed heavy Indian accent sked me for more Google playstore card to load $50. I hung up! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Do you provide info for a Samsung Galaxy J3(6)V phone? I
do you provide info for a Samsung Galaxy J3(6)V phone? … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
I purchased a samsung Galaxy J3 thats unlocked but when I
Hello, I purchased a samsung Galaxy J3 thats unlocked but when I tried to open the phone it wants me to put in a pin. can I bypass this process? … read more
Josh
Josh
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My j3 prime will not accept nor allow telephone calls now
my j3 prime will not accept nor allow telephone calls now what? … read more
Randy Boman
Randy Boman
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I got a Samsung Galaxy S5 a few months ago to replace my HTC
Hi, I got a Samsung Galaxy S5 a few months ago to replace my HTC One. My Samsung has not been able to get 4G or roaming data where my old HTC was. What's going on and how do I get 4G and (more importa… read more
Josh
Josh
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My daughter has a galaxy j3 6 she has a lock code on it and
Hi my daughter has a galaxy j3 6 she has a lock code on it and she can't remember it. Is there a way to factory reset this without knowing that password ***** what San we do? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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I have samsung galaxy grand prime & can't open attachments
I have samsung galaxy grand prime & can't open attachments or send text msg to more than one person? ?? … read more
Richard
Richard
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Nick. I got a new but same model ATRIX motorola 4g cell phone
Nick. I got a new but same model ATRIX motorola 4g cell phone now I can't get internet when I leave my house even out my Backdoor. Prevents me from turning my house alarm off from my drive when I get … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Hi Nick, I recently got the Samsung Note 3 and as of today,
Hi Nick, I recently got the Samsung Note 3 and as of today, I haven't been able to send picture messages. I'll take a picture, it saves to my gallery, and when i go to attach it to a text (either from… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Verizon DROIDX purchased from EBAY. I Activated on Page
Verizon DROIDX purchased from EBAY. I Activated on Page Plus to replace another phone on my plan. Data (3g) not working. After checking and un-checking "Data Enabled", "Airplane Mode", etc..the 3G ind… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
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I have an atrix 2 which wont work.I am not due an upgrade for
I have an atrix 2 which wont work.I am not due an upgrade for 1 no. I have a Samsung x-cover unlocked phone I use oversees which will not receive att data. Can you send me the specs to configure the a… read more
Richard
Richard
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IT Manager, Consultant
5,927 satisfied customers
Got a Galaxy S III as a gift. It is almost always on 3g but
Got a Galaxy S III as a gift. It is almost always on 3g but sometimes goes to h+, it updated today and is now continually in roaming. It was a european phone, T-Mobile said that the phone was confused… read more
Nick H.
Nick H.
Desktop Support Engineer
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help me switch my pantech burst p9070 from 4G to 3G so i can
help me switch my pantech burst p9070 from 4G to 3G so i can use the service that i paied for..please i read the PDF files on this phone and this phone hase the ability to change to 3G… read more
Nick H.
Nick H.
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I have an older motorola trac phone model w376G. I just bought
I have an older motorola trac phone model w376G. I just bought a new smart phone and I have all my pictures and contacts to transfer! I downloaded motorola tools but it doesnt recognize the phone, plu… read more
HandyAndy77
HandyAndy77
IS Technician/Hardware Specialist
Bachelor's Degree
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cannot download apps from apps store have tried factory reset
cannot download apps from apps store have tried factory reset , turning phone off ,WiFi on WiFi off delete cache this was working okay a couple of days ago tried stopping and starting apps just don't … read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
hello i got a samsung galaxy s3 , last week this week data
hello i got a samsung galaxy s3 , last week this week data roaming was working properly , i travelled to europe the data roaming is not working . and for the same sim card installed on other mobile it… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I have an Eclipse Dual Sim android phone running V2.2 SW, cannot
I have an Eclipse Dual Sim android phone running V2.2 SW, cannot configure this phone to get emails whilst roaming, can only get emails via wifi. can you plse help me to configure correctly. Im in Aus… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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