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I bought 2 kindle fire 7 (5th generation -2015) that neither
I bought 2 kindle fire 7 (5th generation -2015) that neither charge now and it seems like their usb charging ports are the issues. I've looked online and it seem fairly easy to replace but I don't hav… read more
Cris
Cris
1,310 satisfied customers
I have a new Kindle Samsung Tab 4. My old Tab 3 Is not
I have a new Kindle Samsung Tab 4. My old Tab 3 Is not working correctly so my hubby got me a new one for my birthday. I cannot get my books from Read Cheaply.com or Book Bub.com which are coming from… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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How do I find my kindle email, It's new kindle fire 8, I
I just tried to put on a book and it didn't show up but on amazon it showes is was delivered … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,600 satisfied customers
I cannot open several books on my Kindle Fire. It says "This
I cannot open several books on my Kindle Fire. It says "This item is protected with DRM and cannot be read on your Fire." It said nothing like this when I purchased them! What is DRM? … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I had a kindle fire for years and it has many books and
I had a kindle fire for years and it has many books and games on it. However I lost it inthe airport Seattle. I ordered a white kindle, it is small, wish I could have seen it first. My question isthis… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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My kindle version 4.1.1 no longer connects to wifi.
My kindle version 4.1.1 no longer connects to wifi. apparently i cannot download books from pc using usb cable. … read more
Expert
Expert
Pogo games no longer accessible after several years??? Why??
Pogo games no longer accessible after several years??? Why?? How do I access? If there is a fee - it's OK - I want to have Scrabble, crossword, etc I have Verizon wireless Jetpack - same as always, an… read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
Was in process of reading book. Book disappeared from "On
Was in process of reading book. Book disappeared from "On Device". Checked with "Cloud. " Book not listed in "Cloud" Tried to rebuy book, but Kindle said ""already purchased" So not listed in device o… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
443 satisfied customers
My Kindle Fire suddenly randomized my "Books" Library, both
My Kindle Fire suddenly randomized my "Books" Library, both in the Cloud and on my Device, when viewed "By Recent." "By Author" and "By Title" filters still work, but in "By Recent" books no longer ap… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
How do I update my "one-click payment" on the Kindle?? Card's
How do I update my "one-click payment" on the Kindle?? Card's the same, only need to change the expiration from 2015 to 2017. I HAVE DONE THIS ON MY AMAZON ACCOUNT, but it does not register for my Kin… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I ACCIDENTALLY ERASED ALL OF BOOKS ON MY KINDLE WHILE I WAS
I ACCIDENTALLY ERASED ALL OF BOOKS ON MY KINDLE WHILE I WAS TRYING TO FIND OUT WHY I WAS GETTING NEW DOWNLOADS. WHAT CAN I DO TO RETRIEVE THESE BOOKS AND WHY MY WIFI ISN'T WORKING?… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
My email address changed. How can I change my email address
My email address changed. How can I change my email address for my kindle, so that I can order books for my kindle.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I had a kindle for about 4 years. LAST YEAR I left it in Florida.
I had a kindle for about 4 years. LAST YEAR I left it in Florida. Thinking it was lost, I bought a new one. Returning to Florida, I found it and continued to use it. It finally died this month and I h… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I have had a Kindle for about 4 years now. I haven't used
I have had a Kindle for about 4 years now. I haven't used it for several months, but when I wanted to load library books on it from my local library, nothing would download. I have always found the li… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have a Samsung S5 and I learned that Kindle has an app for
I have a Samsung S5 and I learned that Kindle has an app for Samsung. Previously I had the Kindle app loaded on my phone, but I like that the Kindle for Samsung has the free book every month. The prob… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I purchased my kindle in USA last September and have been ordering
I purchased my kindle in USA last September and have been ordering books ever since. Today I went to order a book and was asked to register the kindle. It has already been done I would think since I h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I buy books online and download them to my kindle. I have done
I buy books online and download them to my kindle. I have done this for several years now. But now they won't go to my kindle I have to read my books on the laptop itself. I tried transferring them wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
My Kindle has been working well until now. I can read the
My Kindle has been working well until now. I can read the books on the Kindle but when I order new books, they do not arrive in my Kindle. This is very frustrating. It is connected to 3/4G wifi but st… read more
Cris
Cris
1,310 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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