Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I HAVE A S8, I TRY TO COPY A PICS FROM FOLDER TO ANOTHER…

Customer Question
I HAVE A S8...

I HAVE A S8 , I TRY TO COPY A PICS FROM FOLDER TO ANOTHER FOLDER . THE MESSAGE ITS :1 ITEM SAMSUNG CLOUD NOT MOVED TO X ALBUM. ALBUM NOT SYNCED WITH SAMSUNG CLOUD

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

SAMSUNG S8

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

NO ONLY SOME PICS CANOT MOVED

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I THING SOME PICS HAVE A SYMBOLE OF SYNC CAUSE THIS CANOT MOVED

Submitted: 11 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Customer reply replied 11 months ago
HELLO
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 11 months ago
I DIDNT TAKE THE ANSWER
Answered in 6 hours by:
9/13/2017
Android Device Expert: ITPeter, Engineer replied 11 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,602
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Android Devices Question
Android Device Expert: ITPeter, Engineer replied 11 months ago

One of the sync settings is not correct.

You can check Samsung Cloud settings on Apps-> Settings -> Samsung Cloud menu.
There are many options/menus for Samsung account and Sync Settings that can be adjusted for Samsung Cloud service.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ITPeter Your Own Question
ITPeter
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,602
20,602 Satisfied Customers
Experience: Electronic Engineer

ITPeter is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
My Samsung Galaxy s8 in locked with a notification of' Rent
My Samsung Galaxy s8 in locked with a notification of ' Rent - A- Center's lease agreement has expired" " This device may qualify for the Buyback program" My home page is blocked. I can't excess it. H… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I accidently deleted my phone contacts is there a way to get
I accidently deleted my phone contacts is there a way to get them back? … read more
Harry
Harry
2,174 satisfied customers
Cant find auto switch to enable on my phone. Galay s8. I
I dont think so just need to connect alexa to internet and wifi… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
Cant access account. Samsung s8 + Android s8 plus. Android
android 7.0 noughat i cant access my email as my password ***** ***** working so i need a passwprd recovery on my phonr … read more
ITPeter
ITPeter
Engineer
Bachelor's Degree
20,602 satisfied customers
Its not on my computer. i. I forgot my password on my phone
I forgot my password ***** my phone for Facebook an this is my friends computer … read more
Harry
Harry
2,174 satisfied customers
How to retrieve my password. I have a Samsung 8+ phone.
Tried to remember recent passwords but none are correct … read more
Harry
Harry
2,174 satisfied customers
My pictures have disappeared from my gallery where did they
My pictures have disappeared from my gallery where did they go … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I did a dumb thing. I have a Samsung s8. In gallery, not
I did a dumb thing. I have a Samsung s8. In gallery, not knowing albums and pictures were tied together, I deleted and album of 71 pictures. Subsequently they do not show up in pictures. Anyway to rec… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Trying to connect to my new phone Samsung s8. its a new
the unit works . fine with my monitor, cant get it working on the phone… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
Sorry I had to disconnect. I had an intervening call. I am
Andy, sorry I had to disconnect. I had an intervening call. I am having trouble connecting my Samsung S8 to my car via the android auto app on my phone. When I spoke to Samsung, I was told this is a v… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I have a old razor v3 phone iam trying to connect it into my
i have a old razor v3 phone iam trying to connect it into my pc i just use it to take pic with it but cant install it … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My gmail and google calendar sync fine with my android
my gmail and google calendar sync fine with my android device. i cannot get google contacts to sync. need help… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My z755 was dropped in Water it comes on but no visual and
My z755 was dropped in Water it comes on but no visual and do I get pics and videos from phone… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a galaxy samsung ace and had to upgrade whatsapp and
i have a galaxy samsung ace and had to upgrade whatsapp and even after deleting google translate i get insufficient storage message… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am trying to figure out how to put the 2000 pictures saved
I am trying to figure out how to put the 2000 pictures saved to my galaxy in folders and then save them to dropbox or cloud. (I think some are on the device, some on the SD card). I need to be able to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have photos in my Kyocera rise and want to copy them to my
I have photos in my Kyocera rise and want to copy them to my pc attached by usb. how do I do that? Thank you. They are in auto back up and another folder with a google emblem by it. I want to get them… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hi Nick, I have a samsung note i717 and it has the "copy paste
Hi Nick, I have a samsung note i717 and it has the "copy paste bug" are you familiar with this and is there a work around without rooting. I have a mac so dont think I could do it anyway.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Im an old guy, somewhat computer ignorant...I have a droid
I'm an 'old guy,' somewhat computer ignorant...I have a droid Bionic...and use Amazon cloud drive....recently downloaded an album I did not want by accident, and can't figure out how to delete it from… read more
Douglas
Douglas
SEM Specialist
163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x