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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3179
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My kindle fire will not download, 7yrs old, A week I have.f,

Customer Question

My kindle fire will not download
JA: What's the make/model of your device? How old is it?
Customer: 7yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A week I have.f
JA: Anything else you want the Android Expert to know before I connect you?
Customer: I haven't tried any troubeshooting
Submitted: 1 month ago.
Category: Android Devices
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Customer: replied 1 month ago.
It still will not download
Expert:  Josh replied 1 month ago.

Do you see any error messages?