Android Questions? Ask Android Device Experts for Answers ASAP
Please swipe down from the screen top and you will see the Quick settings menu.
In " Settings "> " About " > " Model Number "
okay, thank you.
Try holding the power button down for 60 seconds then try the wifi again please.
okay, unfortunately the only option will be a reset.
When FACTORY RESET is performed, all data, apps, settings and personal information will be deleted after initialization.
Tap " Reset phone " in " Settings " -> " Backup & reset " -> " Factory data reset ".
okay, try this please>
Follow these steps please:
Click the Start menu icon button
Then open Settings (the gear icon)
On the Settings page click Network & Internet
From the menu on the left side of the page select Status
At the bottom of the page click
okay, try this next please>
Right click on your Windows start menu icon,
then select device manager,
then click on the arrow to the left of network adapter to populate the list,
then right click on the network adapter name,
then choose uninstall,
then reboot the computer.
The adapter will automatically reinstall with fresh settings. Then check for wifi.
okay, try uninstalling the wifi adapter next please.
okay, does any network adapter appear in the device manager?
okay, right click on all of the adapters one at a time and choose uninstall please.
Select the "Settings" option.
Select the "Backup & reset" from Setting menu.
Select "Factory Reset"
okay, I can get you the download link. Give me a moment please.
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Here is a link for the adapter.http://amzn.to/2xrxKzv
okay, thank you!