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I just bought a tracfone Samsung galaxy sky to replace my…

Customer Question
I just bought a...

I just bought a tracfone Samsung galaxy sky to replace my phone but I can't get it activated

Technician's Assistant: How old is the phone?

Brand new bought a qvc

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I unfortunately attempted to do this yesterday and instead of getting a new number I tried to use old number but the old number was used in a totally different part of the state ans now when making a call I get operator that says i'm roaming and need a air time or something

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Can I get a new number since I already transferred the old one and tracfone won't allow me to enter the sim card # that came with phone

Submitted: 11 months ago.Category: Android Devices
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9/10/2017
Android Device Expert: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 22,292
Experience: Android technician
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Android Device Expert: Josh, Technician replied 11 months ago

I apologize for the long wait.

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