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Im locked out because my samsung phone in which Ive syncd my…

Customer Question
Im locked out because...

Im locked out because my samsung phone in which Ive syncd my email started malfunctioning causing me to reset password,which I did but now google l,ocked me out my phone because Idnt remeber the password ***** changed it to.

Technician's Assistant: When did you last reset your username and password?

Tuesday

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On myphone

Technician's Assistant: What troubleshooting have you tried?

The recovery by sending code to an active email as well as my recovery backup which was to tect my phone at(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes that due to my phone malfunctioning only way I can uses my phone is if I can retrieve my google account

Submitted: 11 months ago.Category: Android Devices
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
9/8/2017
Android Device Expert: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 22,318
Experience: Android technician
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Android Device Expert: Josh, Technician replied 11 months ago

I apologize for the long wait.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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