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I can't recover my phone because google keeps going to an
I can't recover my phone because google keeps going to an account I don't have a password ***** [email protected] and I can't delete because it keeps sending code to the phone that is disabled. … read more
Samuel White
Samuel White
Owner and Expert Tech
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I have a s8 samsung phone and it has been inactive for 3 to
I have a s8 samsung phone and it has been inactive for 3 to 4 months so I had to get a new phone number and now i can not activate it because i have lost my paper work thta i had the google account wr… read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
I just factory rest my phone. i cant remeber my password.
ok, i just factory rest my phone. i cant remeber my password. and i changed my phone number that i had or recoery. my gmail account is open on my computer in front of me im at a loss , ad can not acti… read more
Harry
Harry
2,280 satisfied customers
I have a Samsung Galaxy J3 (6) V cell phone. Because of too
I have a Samsung Galaxy J3 (6) V cell phone. Because of too many log-in attempts (I will never set a swipe code again), the phone shut down and reset. I thought my phone was backing up, because I saw … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
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I am locked out of my Samsung phone. It is asking me to
i am locked out of my Samsung phone. It is asking me to enter my password ***** gmail account, but I can't remember it, and I don't know what gmail account to enter, because I have created a few of th… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
584 satisfied customers
Is nothing wrong with my computer it is my samsung galaxy s7
hello there is nothing wrong with my computer it is my samsung galaxy s7 that is not working. somebody hacked into my google account messed it all up i had to do a factory reset on my cell and now goo… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
584 satisfied customers
I've gotten myself into a real doozie. Its complicated but
Hi Pearl, I've gotten myself into a real doozie. Its complicated but I'll try to keep it simple/brief. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I can't access my phone because I don't know my Google
I can't access my phone because I don't know my Google password. I have been trying to get a phone number to talk with a human, but that seems impossible. Something happened during the factory reset o… read more
Randy Boman
Randy Boman
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I HAVE A KYOCERA HYDRO AIR PHONE THAT "LOCKED" AND IS ASKING
I HAVE A KYOCERA HYDRO AIR PHONE THAT "LOCKED" AND IS ASKING FOR A PIN, THAT I NEVER SET UP AND IF I DON'T HAVE A PIN, IT IS ASKING FOR ME TO SIGN IN WITH MY GOOGLE ACCOUNT, WHICH I NEVER SET UP. I JU… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I have a PC, android Samsung J3 and Ipad. I wanted to
I have a PC, android Samsung J3 and Ipad. I wanted to purchase from the android J3 from Google play. I am very confused as to why I had to set up new password, google saying email not a match and now … read more
technicalcat
technicalcat
Computer Science
303 satisfied customers
I just changed password ***** current sign-in name but is not
I just changed password ***** current sign-in name but is not letting me add code but wish phone call when I cannot access my account ? I'm only using this account because my long time account was tak… read more
Pete
Pete
Engineer
Bachelor's Degree
9,776 satisfied customers
I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has
I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has me locked out of it because I can't remember the original password. I am so upset over this because I have a brand new phone that I am paying… read more
Dr. Dan
Dr. Dan
Doctoral Degree
362 satisfied customers
My google account is lock because i the password i got a new
my google account is lock because i for got the password ***** got a new password ***** same thing.by the way this is cellphone… read more
Randy Boman
Randy Boman
Technician
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I dropped my phone in water dont remember my google account
i dropped my phone in water dont remember my google account it was set up so long ago i dont have the same backup information how can i retrieve it… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
Hey, I got back my htc one from maintance. before maintance
Hey, I got back my htc one from maintance. before maintance i backed up all my data via google account. now when i try to restore from google account from scratch it doesnt give me an option do add go… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I got a new Android phone and need to set it up with my gmail
I got a new Android phone and need to set it up with my gmail account. But u forgot my password XXXXX login. My use [email protected] please let me know how to recover this.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
hello, ive just reset my htc desire back to factory settings.
hello, ive just reset my htc desire back to factory settings. i cannot remeber my google email or password XXXXX username as was always logged in and have forgot. my mobile number is XXXXX i have a se… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
My verizion Casio Gz Commando is locked up. I entered too many
My verizion Casio Gz Commando is locked up. I entered too many wrong pattern attempts and i dont know my gmail address. Verizion is unable to reset my phone with any information ive given them or with… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

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Rod

Rod

Engineer

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Communications Engineer

Bernie

Bernie

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23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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