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My ZTE screen has been frozen all morning. At the screen
My ZTE screen has been frozen all morning. At the screen "Press & Hold screen to unlock". Cannot unlock screen, cannot power off, cannot move from this screen. am using T-Mobile. Last nite the charge … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
176 satisfied customers
I recently purchased a ZTE ZFIVE 2 and was told I could add
I recently purchased a ZTE ZFIVE 2 and was told I could add a sd card to increase the memory which I did but no apps are downloading to it so I am out of storage on the internal phone storage I can't … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
582 satisfied customers
I have an issue with my ZTE Max XL I have a 16 gig card in
Hello, I have an issue with my ZTE Max XL I have a 16 gig card in the phone, but it tells me that there isn't even enough room to do the regular updates! there appears no way to transfer from my inter… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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My son was playing with his settings yesterday trying to
My son was playing with his settings yesterday trying to show me something on his S7 and somehow changed his security setting to this direction lock, he never performed the direction/choices or put in… read more
Richard
Richard
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IT Manager, Consultant
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I am trying to move my files from my internal memory to the
hello! I am trying to move my files from my internal memory to the sd card???? stumped....please help me??? i am electronically challenged.... :( … read more
Harry
Harry
2,257 satisfied customers
I have a nook - BNTV450. I have added a SD card and it is
hello. I have a nook - BNTV450. I have added a SD card and it is not considering it part of internal storage. When I originally placed the card - the nook prompted me ... if I wanted to consider the a… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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I bought a zte blade mobile yesterday and turned it on but
Hi. I bought a zte blade mobile yesterday and turned it on but it won't turn off or move from the screen with the words zte written on it. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,590 satisfied customers
I have a Motorola Moto G (3rd generation) phone which I am
I have a Motorola Moto G (3rd generation) phone which I am happy with except it has gotten real slow. I did install an extra memory card but that didn't help. I understand I need to do something to mo… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
On LG L38C I have added a 32gb sd card. But even then when I
On LG L38C I have added a 32gb sd card. But even then when I try to download an app I get an error message "Insufficient storage" How come… read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
I have a ZTE Z796C phone. When I try to add an ape I am told
I have a ZTE Z796C phone. When I try to add an ape I am told there is insufficient storage available. How do I free up some storage space?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a Samsung Galaxy S5 with 16 GB of internal memory and
I have a Samsung Galaxy S5 with 16 GB of internal memory and a 16 GB SD card. When I try to update some of the apps it says that it can't be done because the system is full. Do I have to remove some o… read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
I have a zte zmax, I got from tmobile 2 days ago, they moved
I have a zte zmax, I got from tmobile 2 days ago, they moved my micro sd card from the old phone (alcatel) and the zmax shows the card is installed, but I am unable to move any apps or games from inte… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I NEEED TO REINSTALL GOOGLE PLAY SERVICES THAT WAS UNISTALLED
I NEEED TO REINSTALL GOOGLE PLAY SERVICES THAT WAS UNISTALLED AND FORCE STOP AND MOVED TO THE SD CARD....EVEN THOUGH I CANT FIND IT. I DO SEE IT LISTED IN THE APPS SECTION OF THE TASK MANAGER.… read more
Pete
Pete
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Bachelor's Degree
9,770 satisfied customers
Hi Peter, I just bought a straight talk ZTE quartz and I'm trying
Hi Peter, I just bought a straight talk ZTE quartz and I'm trying to decide whether to get an external microsdxc card for it. I had an 8 gb sd card on my last phone - a ZTE majesty - but not much woul… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Samsung nook tablet informed me I was out of storage space.
Samsung nook tablet informed me I was out of storage space. Purchased, loaded, and mounted 16 GB micro SD card. Still getting message I need more storage. How an when does system recognize new SD card… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
I have an LG Thrive. I have an 8g sd card installed. I have
I have an LG Thrive. I have an 8g sd card installed. I have 5 photos, no emails, no texts and it's telling me my memory is full. I have only 5 apps on the sd card. How to save things to the sd card no… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
i havea motorola xoom 3.2 tablet i can not transfer anything
i havea motorola xoom 3.2 tablet i can not transfer anything from the tablet to the sd card.how,as i was told it had the required software on board… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,201 satisfied customers
My kindle fire froze up while i was looking at a picture on
My kindle fire froze up while i was looking at a picture on facebook. It has been froze fore 14 hours. How can I unfreeze it? It wont let me do anything. I can't even turn it off.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,201 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

Engineer

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Communications Engineer

Bernie

Bernie

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23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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