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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3179
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Haven't used my Kindle in a while. When I went to gmail and

Customer Question

Haven't used my Kindle in a while. When I went to gmail and tried to send a message, there was an indication that "Authentication failed. (Gmail) What to do?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Kindle Fire HD 7
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have not used the Kindle in several months but want to take it with me on a trip. Have tried to e-mail, but not sure what troubleshooting I should be doing
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: No, thanks
Submitted: 1 month ago.
Category: Android Devices
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Have you tried to remove your email account from the Kindle then add it back?

Expert:  Josh replied 1 month ago.

Have you tried to remove your email account from the Kindle then add it back?