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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3176
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a Samsung S8 and an HP PC with Windows 10. I cannot

Customer Question

Hi! I have a Samsung S8 and an HP PC with Windows 10. I cannot get my phone and computer to recognize each other, either by USB or Blue Tooth.
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: My S8 is 10 months. It did connect at least once before, maybe 6 months ago, if I remember correctly
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've done some checking online, but it hasn't helped.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: nothing else I can think of
Submitted: 1 month ago.
Category: Android Devices
Expert:  Joel Kalman replied 1 month ago.

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Customer: replied 1 month ago.
I solved my problem. Thank you. I replied in my email last night that I no longer needed any help and that I wanted my $5 refunded. Can u help me with that?
Expert:  Joel Kalman replied 1 month ago.

Your deposit will be refunded automatically after one week when you have not accepted an answer.

Customer: replied 1 month ago.
Ok. Thank you. I'll look for the refund. Thank you for making contact with me.
Expert:  Joel Kalman replied 1 month ago.

You are quite welcome. And thank you for choosing Just Answer.