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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 18124
Experience:  Electronic Engineer
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I'm trying to set up a new prepaid phone. It's asking for

Customer Question

I'm trying to set up a new prepaid phone. It's asking for Google account, there's not one the phone has never been used
JA: Have you contacted anyone about your account?
Customer: Yes
JA: Have you installed any updates recently?
Customer: No.thi is the first time we've tried to activate the phone
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Android Devices
Expert:  ITPeter replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 1 month ago.

You will need to create a Google account if you don't already have one.

You can create a new Google account at: