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Ilost it and I need the service suspended, it is unlocked,

Hi ilost it and...

Hi ilost it and I need the service suspended, it is unlocked

Technician's Assistant: What's the make/model of your device? How old is it?

Samsung 5 S, is a couple years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It is physically missing. please turn off

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

I have the box. with numbers on it(###) ###-#### please email me to confirm,*****@******.***

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Answered in 18 minutes by:
8/19/2017
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 22,199
Experience: Android technician
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Who is your cell phone carrier?

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Customer reply replied 12 months ago
Verizon

Do you have another phone that you can use?

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Customer reply replied 12 months ago
no

Click here: https://myaccount.verizonwireless.com/clp/login?redirect=/vzw/accountholder/services/suspendResumeService.action

Sign into your Verizon account

From there, you should be able to suspend the line. Please let me know if it works

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Customer reply replied 11 months ago
Found cell phone. Thanks

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

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I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 22,199
Experience: Android technician
Verified
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