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For the past two days I have been getting a message "Unable
For the past two days I have been getting a message "Unable to connect to the NOOK service. Please try again later." Can't find where the Nook service is. … read more
Josh
Josh
Technician
22,719 satisfied customers
My nook glowlight is frozen. about 2 years old, About a
About a week. I've tried plugging it in, connecting to the computer, pressing and holding the power button, holding the power button and the nook button. When I connected to the computer - it was responsive, so I downloaded all my books Only the right half of the screen is unresponsive. The left side seemed to respond when connecting to the computer … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Ave the samsung e tab from &n and it keeps saing that nook
ave the samsung e tab from b&n and it keeps saing that nook is not responding … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
No E-mails on my Android nook, Samsung Galaxy Tab 4 nook,
no E-mails on my Android nook JA: What's the make/model of your device? How old is it? Customer: Samsung Galaxy Tab 4 nook , bought 07/03/2015 JA: How long has this been going on? What troubleshooting… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
My Samsung 10.1 won't charge I have done a hard reset and a
My Samsung 10.1 won't charge I have done a hard reset and a soft reset but charge % is going down while plugged in.… read more
Wayde Alfarone
Wayde Alfarone
Chief Engineer
CERT
42 satisfied customers
When I turned on my Nook HD+ tablet this morning, it got only
When I turned on my Nook HD+ tablet this morning, it got only as far as the desktop screen . When I tried to unlock the Nook, it froze and nothing more would happen. I tried turning it off, and got on… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I used my Nook Color tablet about 2 am. Charged it this morning
I used my Nook Color tablet about 2 am. Charged it this morning about 10 am. The green light on the cable indicates it is fully charged. I can not turn it on.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My nook will not charge. The screen has the picture of Virginia
My nook will not charge. The screen has the picture of Virginia Wolf and pushing the power button does nothing. Is there anything I can do?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My nook screen is locked in .. Installing Software Update for
My nook screen is locked in .. Installing Software Update for 3 hours. I've pulled the battery out and it remains in the same mode. Can you assist?… read more
Bernie
Bernie
Android Tech
Bachelor's Degree
23 satisfied customers
my nook tablet stopped working last night while I was on the
my nook tablet stopped working last night while I was on the internet. The screen appeared to be powered up although it was dark (just not black). I put it aside and went to bed and now it will not re… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Just bought my nook on 6/6 took it with me on business trip
Just bought my nook on 6/6 took it with me on business trip and it is frozen will not turn on period what are my options? Receipt is back on west coast.… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
Nook says it is fully charged,but wont turn on. When I turn
Nook says it is fully charged,but won't turn on. When I turn it on all there is is a slight flash. What do I do?… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
My nook has gone to a single screen. NOOK COLOR with a light
My nook has gone to a single screen. NOOK COLOR with a light going across the letters back and forth. I can not turn it off or change screens. I have punched the side and the bottom buttons.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
i just purchased my new color nook pad about 2 months ago.
i just purchased my new color nook pad about 2 months ago. The battery is fully charged and I was playing a game on my Nook when the screen suddenly turned black. I tried turning it off and on which d… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I put a passcode and i can not remember it so now i can not
I put a passcode and i can not remember it so now i can not access my nook color. What should i do to access my nook color?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My nook gave me the low power warning, then shut off and the
My nook gave me the low power warning, then shut off and the screen went dark. Since then I can't get it to charge. The yellow light comes on, stays for a few minutes, then blinks back off, as if it h… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
76 satisfied customers
I have a 1st generation Nook and I purchased 4 digital books
I have a 1st generation Nook and I purchased 4 digital books from B&N a couple of weeks ago. These titles show up on my nook, but when I choose one of them to read only 1/4 of the titles downloads. Wh… read more
Douglas
Douglas
SEM Specialist
163 satisfied customers
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Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

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WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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