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I replaced my first phone with ZTE ZMAX I transferred my
I replaced my first phone with ZTE ZMAX I transferred my number from first phone to the zmax. I waited until the next day to do anything else I must have waited too long because it won't let me access… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Sorry, looking for help with my cellphone. Samsung galaxy
since i started using it yesterday. new phone, i cannot receive or send photos via text. i took it to the cricket store and they couldn't figure it either … read more
Harry
Harry
2,217 satisfied customers
I am having problems signing in. It is a edge 7. My computer
It seems that the phone was factory reset by a 3rd party and it will not let me recover my google account I have already paid this today to a man on the phone and I have not heard back from him… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
129 satisfied customers
For phoneI cant receive texts or google numbers to let me
for phone(###) ###-####I cant receive texts or google numbers to let me into the phone. phone says it has a google lock on it since purchase new at Walmart. … read more
Harry
Harry
2,217 satisfied customers
I cannot access my voicemails. My phone works fine. I used
My phone works fine. I used it this morning, I can send and receive emails and send and receive text messages. I have several voicemails but cannot access them. … read more
Harry
Harry
2,217 satisfied customers
It is a android phone..it has a google lock..and googles
it is a android phone..it has a google lock..and googles instructions make it impossible to open..It use the email, and I submit the phone number and all I get it "we cannot verify it is you"??? Serio… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a verizon Samsung s4 change over to cricket and I
I have a verizon Samsung s4 change over to cricket and I can't transmit messages only receive with no problem … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I forgot mi pin code to unlock my phone. is a zte sonata
I forgot mi pin code to unlock my phone. is a zte sonata from cricket … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
My cell phone provider is Cricket, now on the AT&T network.
My cell phone provider is Cricket, now on the AT&T network. I have a few people that never receive text messages for me. Is there any way I can put a trace on these messages or ask for return receipts… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a PC, android Samsung J3 and Ipad. I wanted to
I have a PC, android Samsung J3 and Ipad. I wanted to purchase from the android J3 from Google play. I am very confused as to why I had to set up new password, google saying email not a match and now … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My phone is locked by another user. 972 955 7550 I am with
my phone is locked by another user. (###) ###-#### ***** am with Verizon. I called Verizon and Samsung. They sent me to you. My 12 year old nephew has apparently hijacked my phone. It says the owner i… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Cannot make or receive calls or texts. People call and phone shows their name and number w
Cannot make or receive calls or texts. People call and phone shows their name and number with a red circle and line thru it… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I so desperately need your help please! My DROID is locked
I so desperately need your help please! My DROID is locked in an emergency call screen. I can't call out, calls can't come in. Verizon is willing to reset to default settings which would mean I would … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have a Kindle and I am not able to get to use mail and
I have a Kindle and I am not able to get to use mail and some games. I think the problem is that I have changed internet providers. My kindle is registered to Marion G. McLean and the old provider was… read more
Cris
Cris
63 satisfied customers
I cannot access my gmail account unless I use the web on my
I cannot access my gmail account unless I use the web on my personal laptop. I use to be able to use my gmail on my phone but I bought a new Iphone so I do not have access. I have not logged in for ov… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I am not able to access a Google g-mail account that wsa setup
I am not able to access a Google g-mail account that wsa setup by Verizon when I purchased my cell phone… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
my samsung advance s is locked down after several unsuccessful
my samsung advance s is locked down after several unsuccessful swipe attempts. It's asking for my user name (email). Is this my name only or the nornal email address? also it doesn't honor the combo n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My phone keeps telling me Ive entered the wrong password XXXXX
My phone keeps telling me I've entered the wrong password XXXXX access my gmail account when I have done nothing. Does this mean someone is trying to access my account?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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