Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My phone is not working as far as phone access to another…

Customer Question
My phone is not...

My phone is not working as far as phone access to another person and I must get it working NOW this has never happened I need to make medical calls now

Technician's Assistant: Are you logged into your email account on any other devices?

I c annot log in to internet or receive email

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I tried to reset and cricket cannot email me the reset password

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Just that I have no internet and no receipt of emails or texts(###) ###-####

Submitted: 11 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 2 hours by:
8/5/2017
Android Device Expert: ProTechExper,
 replied 11 months ago
ProTechExper
Category: Android Devices
Satisfied Customers: 11
Experience: Technical Expert at Verizon Wireless
Verified
Hello, My name is ***** ***** I would like to help you with your phone. May you explain " as far as phone access to another person"? ..... Are You having problems making calls?
Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ProTechExper Your Own Question
ProTechExper
ProTechExper
ProTechExper
Category: Android Devices
Satisfied Customers: 11
11 Satisfied Customers
Experience: Technical Expert at Verizon Wireless

ProTechExper is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
Sorry, looking for help with my cellphone. Samsung galaxy
since i started using it yesterday. new phone, i cannot receive or send photos via text. i took it to the cricket store and they couldn't figure it either … read more
Harry
Harry
2,035 satisfied customers
I am having problems signing in. It is a edge 7. My computer
It seems that the phone was factory reset by a 3rd party and it will not let me recover my google account I have already paid this today to a man on the phone and I have not heard back from him… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
50 satisfied customers
For phoneI cant receive texts or google numbers to let me
for phone(###) ###-####I cant receive texts or google numbers to let me into the phone. phone says it has a google lock on it since purchase new at Walmart. … read more
Harry
Harry
2,035 satisfied customers
I cannot access my voicemails. My phone works fine. I used
My phone works fine. I used it this morning, I can send and receive emails and send and receive text messages. I have several voicemails but cannot access them. … read more
Harry
Harry
2,035 satisfied customers
It is a android phone..it has a google lock..and googles
it is a android phone..it has a google lock..and googles instructions make it impossible to open..It use the email, and I submit the phone number and all I get it "we cannot verify it is you"??? Serio… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a verizon Samsung s4 change over to cricket and I
I have a verizon Samsung s4 change over to cricket and I can't transmit messages only receive with no problem … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I forgot mi pin code to unlock my phone. is a zte sonata
I forgot mi pin code to unlock my phone. is a zte sonata from cricket … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
My cell phone provider is Cricket, now on the AT&T network.
My cell phone provider is Cricket, now on the AT&T network. I have a few people that never receive text messages for me. Is there any way I can put a trace on these messages or ask for return receipts… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a PC, android Samsung J3 and Ipad. I wanted to
I have a PC, android Samsung J3 and Ipad. I wanted to purchase from the android J3 from Google play. I am very confused as to why I had to set up new password, google saying email not a match and now … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My phone is locked by another user. 972 955 7550 I am with
my phone is locked by another user. (###) ###-#### ***** am with Verizon. I called Verizon and Samsung. They sent me to you. My 12 year old nephew has apparently hijacked my phone. It says the owner i… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I locked myself out of my phone had it reset but it still
i locked myself out of my phone had it reset but it still keeps telling me my google account needs veryfyed and it tells me that over and over… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
Cannot make or receive calls or texts. People call and phone shows their name and number w
Cannot make or receive calls or texts. People call and phone shows their name and number with a red circle and line thru it… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I so desperately need your help please! My DROID is locked
I so desperately need your help please! My DROID is locked in an emergency call screen. I can't call out, calls can't come in. Verizon is willing to reset to default settings which would mean I would … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have a Kindle and I am not able to get to use mail and
I have a Kindle and I am not able to get to use mail and some games. I think the problem is that I have changed internet providers. My kindle is registered to Marion G. McLean and the old provider was… read more
Cris
Cris
60 satisfied customers
I cannot access my gmail account unless I use the web on my
I cannot access my gmail account unless I use the web on my personal laptop. I use to be able to use my gmail on my phone but I bought a new Iphone so I do not have access. I have not logged in for ov… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am not able to access a Google g-mail account that wsa setup
I am not able to access a Google g-mail account that wsa setup by Verizon when I purchased my cell phone… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my samsung advance s is locked down after several unsuccessful
my samsung advance s is locked down after several unsuccessful swipe attempts. It's asking for my user name (email). Is this my name only or the nornal email address? also it doesn't honor the combo n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My phone keeps telling me Ive entered the wrong password XXXXX
My phone keeps telling me I've entered the wrong password XXXXX access my gmail account when I have done nothing. Does this mean someone is trying to access my account?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x