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One of my books disappeared from my kindle fire. Maybe 5
One of my books disappeared from my kindle fire. JA: How old is your Kindle Fire? Customer: Maybe 5 years JA: What have you tried so far with your Kindle Fire? Customer: Nothing really JA: Anything el… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have an amazon kindle fire. It has stopped turning when I
I have an amazon kindle fire. It has stopped turning when I want to read. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
Can't get it to charge-it went to 20 % and shut down. Amazon
can't get it to charge-it went to 20 % and shut down … read more
Harry
Harry
2,488 satisfied customers
I have a fbi on my kindle fire and its locked up. Noy even a
I have a fbi on my kindle fire and its locked up JA: How old is your Kindle Fire? Customer: Noy even a year old JA: What have you tried so far with your Kindle Fire? Customer: Facebook JA: Anything el… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Kindle Fire has been getting hot and then it shuts down.
My Kindle Fire has been getting hot and then it shuts down. Now it won't even charge. Any suggestions? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
I can not find my apps,especially my amazon downloaded books
I can not find my apps,especially my amazon downloaded books that I bought! … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Second opinion] How do I unlock my Kindle fire? its at least
How long has this been going on? What troubleshooting have you tried?Customer: About 1 week. its voice activated and I follow the instructions but to no avail… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I just purchased a fire kindle and I cannot register it. It
I just purchased a fire kindle and I cannot register it. It takes too long to register and then it times out saying it took too long to register. Do you have a phone number I can contact you at? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
587 satisfied customers
I cannot unlock my kindle fire 7. I tried shutting down and
I cannot unlock my kindle fire 7. I tried shutting down and restarting - I get nothing. … read more
Cris
Cris
1,331 satisfied customers
My kindle fire isn't responding. when i plug it in, it shows
my kindle fire isn't responding . when i plug it in, it shows kindle fie logo then disappears off the screen. I couple of days ago i put a new carrier on it. today after it was slow to respond i put t… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
Like so many others, I have an issue with my kindle paper
like so many others, I have an issue with my kindle white paper won't turn on. I used it two days ago, even charged it. Went to use it yesterday and it wouldn't open. I brought it home and plugged it … read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
I don't have a Kindle Fire. I have a plain Kindle. The
I don't have a Kindle Fire. I have a plain Kindle. The problem I'm having is that the screen appears to be split into two parts and shows two items - when I sign in, the top part of the screen shows t… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
Kindle fire will not power up at all???? Tried power button
Kindle fire will not power up at all???? Tried power button hold for 50 seconds no start. Tried USB port to computer no start unit is approx 2 years old, noted the first year it wasn't used at all sta… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
When I closed the advertising page in order to read my current
When I closed the advertising page in order to read my current book, part of the page stayed on the screen and covered the book page. Whatever I tried to do did not get rid of the stuck page. As long … read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
My Kindle Fire has been plugged in for hours, but keeps displaying
My Kindle Fire has been plugged in for hours, but keeps displaying message it needs to be charged and wont turn on.… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
My kindle keeps freezing...I have tried the suggestions on
My kindle keeps freezing...I have tried the suggestions on how to stop this---hold 20 sec etc...I kindle doesnt respond like it is supposed to but finally reboots and the same freeze starts again… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
Hello My Kindle Fire (1st) is stuck on the logo screen. I
Hello My Kindle Fire (1st) is stuck on the logo screen. I have tried to reset it by holding the off button for 20 sec, and then turning it back on with out any luck. The screen will flicker several ti… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
Hi there! I just caught my 12 years old daugther trying to
Hi there! I just caught my 12 years old daugther trying to root my kindle fire... I immidiately search the forum where she was for unrooting it and doing a factory reset. I tought I succeded...but now… read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

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84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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