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My phone was accidentally reset now when i try to start it
My phone was accidentally reset now when i try to start it again it wants me to log in to a previous sync. google acct. when i do it says due to and unknown error i have to wait 24hrs. or try another … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
It's not this phone it's my wife's phone. It's a Motorola
It's a Motorola smart phone. She had it set up with a Google account. We reset the phone. Now we can't reactivate it. She doesn't have her password … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I have an LG phone and I have been locked out, It says that
It says that unable to sign in to device due to a recent password ***** please try again in 24 hours I last changed when I bough the phone … read more
Harry
Harry
2,217 satisfied customers
I forgot my Parental Controls Password. Device Model: Fire
Serial Number: GOKO H404 5451 091H. I had found it in my storage after having moved. I have tried to get my gmail password ***** nothing worked there. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am calling about a problem with the larger smartphone. I
I am calling about a problem with the larger smartphone. I let someone borrow it and now it's messed up. I can't get into it normally. It takes me to screen that says that the device was reset and it … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I rebooted my samsung8+ samsung galaxy on sunday june4 th
I rebooted my samsung8+ samsung galaxy on sunday june4 th because my swioe design at lock out screencouldnt remember since then i have a new password ***** for what i thought was the most recent gmail… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
It is my phone...I reset the pass word 2 days ago to reset
It is my phone...I reset the pass word 2 days ago to reset my phone. I had to do a complete start over, could not remember anything about my account so when I finally figured out what it was, I reset … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
My cell phone was hacked..couldn't get into it and could not
My cell phone was hacked..couldn't get into it and could not remember my password ***** Gmail acct. Tried changing my pswd, but could not get into phone to get verification code to access my yahoo ema… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
Keep getting "unable to sign in to device due to a recent
keep getting "unable to sign in to device due to a recent password ***** please try to sign in again 24 hours after password ***** was performed. I've waited the 24 hours and I still can't get into th… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I just reset my samsung galaxy s6 to factory reset and I am
I just reset my samsung galaxy s6 to factory reset and I am now stuck. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I messed up when I set up my new Galaxy Tab S2 and couldn't
I messed up when I set up my new Galaxy Tab S2 and couldn't remember the password. I did a hard reset, but now it won't let me log in to my Gmail account. when I enter the password, it just says that … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My phone is locked by another user. 972 955 7550 I am with
my phone is locked by another user. (###) ###-#### ***** am with Verizon. I called Verizon and Samsung. They sent me to you. My 12 year old nephew has apparently hijacked my phone. It says the owner i… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Locked out of my galaxy s6...it gets to the part where it
Locked out of my galaxy s6...it gets to the part where it asks for google log-in. nothing helps...even though I can get onto my gmail account on the computer...it won't log me in on the phone.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
The Google GMail on my Samsung Galaxy TAB 3 has been blocked
The Google GMail on my Samsung Galaxy TAB 3 has been blocked ( Email sent to my wife who has the TAB 3 10.1 with her in Canada, on holiday. I want any blocks removed so that she can use the G Mail Acc… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Motorola Droid phone. About a week ago something happened.
I have a Motorola Droid phone. About a week ago something happened. I tried to use my gmail password XXXXX it wouldn't accept it. I tried several times. No luck. When I tried to change my password XXX… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Approx 2 months ago I was trying to download some games onto
Approx 2 months ago I was trying to download some games onto my NOOK. I was having to jump through so many hoops that I finally gave up. But in the course of that I lost my g-mail to my I phone and to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Cant connect my new Kindle Fire HD to my email account. The
Can't connect my new Kindle Fire HD to my email account. The tech's at Best Buy worked on it for an hour and said there is something wrong with my gmail account. I need help.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have an HTC Desire phone. When I try to log in to Gmail,
I have an HTC Desire phone. When I try to log in to Gmail, an old deleted account comes up and wants a password. How do I delete this old username off my phone so I can enter my new one and password? … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
76 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Randy Boman

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Kriptokrit

Kriptokrit

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fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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