Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am an amazon prime member, and was asked to select a free…

Customer Question
I am an amazon...

I am an amazon prime member, and was asked to select a free book for July. I clicked on the book I wanted - The Sky Below, but I do not know how to get it to my Kindle.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I have a kindle app, and I click on that, but there is no way to check to download this book to my Kindle

Submitted: 11 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 2 hours by:
7/31/2017
Android Device Expert: William Dishman,
 replied 11 months ago
William Dishman
Category: Android Devices
Satisfied Customers: 46
Experience: Store manager at Ensignal
Verified

Hello, my name is ***** ***** I would be happy to take a look at this question for you.

Give me one moment to look over the question details, thank you.

Ask Your Own Android Devices Question
Android Device Expert: Joel Kalman, Electrical Engineer replied 11 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 1,021
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. My name is Joel. I am sorry that you have been having difficulties. I can help you solve your problem if you still need assistance.

Ask Your Own Android Devices Question
Android Device Expert: Joel Kalman, Electrical Engineer replied 11 months ago

I am also an Amazon Prime member, and I am familiar with this issue. I do not have a Kindle, but I have a Kindle app on my smartphone, and it works the same as a Kindle device. When I selected that same free book for July, it instantly appeared on my Kindle app. Since there is no problem with the book, there must be something wrong with your Kindle. Did you select the book at your amazon.com account online or on your Kindle device?

Ask Your Own Android Devices Question
Android Device Expert: Joel Kalman, Electrical Engineer replied 11 months ago

What type of Kindle device do you have? Is it a Kindle Fire or a Kindle Paperwhite? What is the model name and/or number and what was the approximate purchase date?

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I want to connect my android kindle to my ipad. My kindle
My kindle device is probably 1st generation. My droid is Samsung note 4, my I pad is about 5 years old. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am currently having $11.65 deducted from my checking
i am currently having $11.65 deducted from my checking account for Amazon Prime and i wish to cancel. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I cannot find 3 books downloaded and charged by amazon prime
I cannot find 3 books downloaded and charged by amazon prime on my kindle … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I was given a book from amazon.How do I get it on to my
I was given a book from amazon.How do I get it on to my galaxy I pad. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Samsung Galaxy S5. I also have Amazon Prime. I am
I have a Samsung Galaxy S5. I also have Amazon Prime. I am trying to watch movies from Amazon prime on the phone, but am unable. The phone tells me I need an app, I download the app, but cannot seem t… read more
Joel Kalman
Joel Kalman
Electrical Engineer
1,021 satisfied customers
I have a 5year old Kindle touch and I am thinking of buying
Hello, I have a 5year old Kindle touch and I am thinking of buying the new Kindle. I have two gift cards. Can I use them towards buying the Kindle? and can my books on my Kindle touch be downloaded on… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My kindle app on my phone has a whole collection of books,
My kindle app on my phone has a whole collection of books, not mine. There is no search or sync buttons Just start reading.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Kindle and I am a Amazon Prime member. I am not
I have a Kindle and I am a Amazon Prime member. I am not getting any e-mails offering me a free book each month. What is going on?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have 10 moves downloaded from Amazon Prime that I have purchased
I have 10 moves downloaded from Amazon Prime that I have purchased on my kindle fire. I would like to move them to a mobile device (Seagate wireless plus) to save space on my tablet. How do I do that?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have downloaded 7 books in the past several months. My Acer
I have downloaded 7 books in the past several months. My Acer tablet has been off for a while, I tried opening my books I can see that they are there but all it says is Invalid item please remove when… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Have Kindle fire HD 8.9. Doing study course on safety in schools
Have Kindle fire HD 8.9. Doing study course on safety in schools for coaching. Program not compatible with silk. Told by program I need. Chrome or internet explorer, or Firefox to finish course. Can I… read more
Cris
Cris
60 satisfied customers
Am attempting to download the Amazon app store. It is up on
Am attempting to download the Amazon app store. It is up on the top of the tablet, but I can't seem to purchase. I am the grandmother and am trying to purchase from my account with Amazon. Is this pos… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I got a new phone logged into my amazon account and now when
I got a new phone logged into my amazon account and now when I try to buy a book it tells me I dont have a kindle why????? I am very frustrated… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a touchtab 7 with android 4.0.4 which I am trying to
I have a touchtab 7 with android 4.0.4 which I am trying to use to read kindle ebooks. The app just shows blank pages though it does seem to be trying to operate… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a Sumsung Galaxy Tablet 10.1 and an Amazon account. I
I have a Sumsung Galaxy Tablet 10.1 and an Amazon account. I cannot get a book to download to the tablet - it has the message "we did not find a Kindle device or a reading app that supports this item … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I have a Nexus 7 and an amazon kindle account. I bought a book
I have a Nexus 7 and an amazon kindle account. I bought a book and Amazon shows it is ready to download to my android device the next time I turn it on. But, my Nexus 7 never receives the book. What a… read more
Cris
Cris
60 satisfied customers
RE: SAMSUNG GALAXIE TAB 10.1...Just got it and apparently it
RE: SAMSUNG GALAXIE TAB 10.1...Just got it and apparently it lacks the "readers' hub" .. the bookcase full of already available books and newspapers as was so widely advertised. How do I contact Samsu… read more
Answers by Eric
Answers by Eric
Developer
3,199 satisfied customers
Hi I have the Kindle Fire bought in the USA a few days ago.
Hi I have the Kindle Fire bought in the USA a few days ago. I have a US shipping and billing address. I am trying to download some free apps from the app store but keep getting the error message: The … read more
Answers by Eric
Answers by Eric
Developer
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x