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My tablet wont charge, about 1 1/2 years old its a 9Q, 3…

Customer Question
My tablet wont charge ...

My tablet wont charge

Technician's Assistant: What's the make/model of your device? How old is it?

About 1 1/2 years old its a 9Q

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

3 days tried the reset on the back

Technician's Assistant: Anything else you want the Android expert to know before I connect you?

Nothing

Submitted: 1 year ago.Category: Android Devices
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Answered in 4 minutes by:
7/31/2017
Android Device Expert: Richard, Android Specialist replied 1 year ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified

Hi there and welcome

Is the tablet still turning on?

Please let me know

Thank you

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Customer reply replied 1 year ago
No
Android Device Expert: Richard, Android Specialist replied 1 year ago

Thank you

Remove the charger from the Tablet and hold the power button to off for 60 seconds.

Release, then connect the charger, wait 10 minutes then try to turn it on.

Let me know the results please

Thank you

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