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I purchased my son the new Galaxy S9 a couple weeks ago and
I purchased my son the new Galaxy S9 a couple weeks ago and the Salseman installed the protective screen on for it. The phone fell out of his pocket this morning and it broke both the screen protector… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
When my daughter calls my phone from her cell number it
when my daughter calls my phone from her cell number it rings one time and then hangs up. This is the only number that does this. I think that somehow I must have blocked her number. This is the only … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I got hacked. It is cell phone. H2o samsung. I got sat
I got hacked JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: It is cell phone JA: What's the brand/model and Operating System (OS) of your smartphone? Custome… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I have always had android cell phones. I manage to crack my
I have always had android cell phones. I manage to crack my screen about once every 1 - 2 years. Yes I buy the best cover/holder I can find for my phones.It is finally sinking into my head that the ph… read more
Josh
Josh
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If At&T recommends Lookout for Malware and virus protection,
If At&T recommends Lookout for Malware and virus protection , if I switch to T- Mobile using the same phone ,will the Lookout be as protective with T-Mobile ?… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
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Have Alcatel onetouch phone that was sent to me for free by
Have Alcatel onetouch phone that was sent to me for free by tracfone when needed. We recently moved from FL to SC and lately when I try to make a call the screen tells me 'emergency calls only'. Once … read more
Josh
Josh
It Support Specialist
Associate Degree
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My cell is broken and its screen is frozen how can i fix it,
my cell is broken and its screen is frozen how can i fix it … read more
James I
James I
Pool Plant Operator
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I got a Samsung Galaxy S5 a few months ago to replace my HTC
Hi, I got a Samsung Galaxy S5 a few months ago to replace my HTC One. My Samsung has not been able to get 4G or roaming data where my old HTC was. What's going on and how do I get 4G and (more importa… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
How do I get rid of a virus on my kindle Fir tablet, maybe a
How do I get rid of a virus on my kindle Fir tablet … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I got a kindle 8" on Ausgust the 29. I dropped it and it has
I got a kindle 8" on Ausgust the 29. I dropped it and it has a crack about 2 inch down for the side plug-in goes. it sjust around and is unable to use. Can I get it fixed?????… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My Samsung 4 is charging very slow and sometimes even loses
My Samsung 4 is charging very slow and sometimes even loses a charge while it's plugged into a charger. I dropped it hard enough to crack the screen about a month ago. Could this be part of the issue?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have a samusung note 3 that is only 3 months old and has
I have a samusung note 3 that is only 3 months old and has only been dropped once. It has a small crack in the screen and has no water damage. It will now no longer charge for some odd reason. I dropp… read more
ITPeter
ITPeter
Engineer
Bachelor's Degree
20,840 satisfied customers
Facebook does not recognize my User name or password. The
Facebook does not recognize my User name or password. The phone number I gave was accidentally my home phone and facebook would not accept my cell no. Because I tried to use it another time and I did … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
Hi, Sorry I dont know if I have the right forum but I currently
Hi, Sorry I don't know if I have the right forum but I currently had been using a Samsung Galaxy S4 that I bought outright only 2- 3 months ago. I only bought this because I thought I had lost my Sams… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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my display screen is black except for around the edges. The
my display screen is black except for around the edges. The touch screen works - I just can't see what I am touching. This started yesterday - i took my phone out of my purse and it had some lines nea… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
i got my Galaxy s3 phone 5 days ago and my screen is slitley
i got my Galaxy s3 phone 5 days ago and my screen is slitley cracked but it works just fine. im trying to fix/ repair it and no one wants to even tach it. where do i go for help?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I own a Toshiba Excite that I bought about 2 and a half months
I own a Toshiba Excite that I bought about 2 and a half months ago. I've only used it once just to get all of the updates that might have been available at the time downloaded and installed. Also got … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Hi my brother just called me from work about his cell phone.
Hi my brother just called me from work about his cell phone. He just got a HTC touch a month ago and this morning it will not power up. He said he cant get the back off to get battery out and has char… read more
Waitongu2
Waitongu2
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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