How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tanyi-Tong Terrell Your Own Question
Tanyi-Tong Terrell
Tanyi-Tong Terrell,
Category: Android Devices
Satisfied Customers: 2
Experience:  Mobile specialist at Tmobile
Type Your Android Devices Question Here...
Tanyi-Tong Terrell is online now
A new question is answered every 9 seconds

Its not my tv it ls my phone S8, Its not my tv its my cell

Customer Question

Its not my tv it ls my phone S8
JA: What's the brand and model number of your TV? How old is it?
Customer: Its not my tv its my cell S8
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes my tv menu works
JA: How long has this been an issue? What happened right before this?
Customer: Its has been more than 6 hr .it worked before that perfect
JA: Anything else you want the TV expert to know before I connect you?
Customer: My cell does not react so i'm unavailable to myevery one my work ,family . I am using a friends cell to contact you
Submitted: 2 months ago.
Category: Android Devices
Expert:  Tanyi-Tong Terrell replied 2 months ago.
Hello JA-Expert,most times restarting the phone helps. Or increasing the speed of your internet provider if you were trying to screen mirror or decrease amount of devices over wifi.