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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 11222
Experience:  8+ years of professional experience
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It will not let me upgrade my games. It keeps telling me to

Customer Question

It will not let me upgrade my games. It keeps telling me to manage storage
JA: What brand and model of e-reader do you have?
Customer: Kindle fire hd7
JA: How old are your HD7 and Kindle Fire?
Customer: about 3 years maybe
JA: What have you tried so far with your HD7 or Kindle Fire?
Customer: I follow everything thing it told me from the heip site
JA: Anything else you want the Android expert to know before I connect you?
Customer: I just want it fixed so I can use it
Submitted: 2 months ago.
Category: Android Devices
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

'Manage Storage' usually means your Kindle is too full to accept anything more. So you may need to remove some apps, or some books even, that you do not need any more, from the device, before that error condition will stop.

If that does not seem to be what is wrong, then tell me the full and exact error message about 'Manage Storage', please, and I will advise you further.