How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 11222
Experience:  8+ years of professional experience
13568747
Type Your Android Devices Question Here...
Russell H. is online now
A new question is answered every 9 seconds

It will not let me upgrade my games. It keeps telling me to

Customer Question

It will not let me upgrade my games. It keeps telling me to manage storage
JA: What brand and model of e-reader do you have?
Customer: Kindle fire hd7
JA: How old are your HD7 and Kindle Fire?
Customer: about 3 years maybe
JA: What have you tried so far with your HD7 or Kindle Fire?
Customer: I follow everything thing it told me from the heip site
JA: Anything else you want the Android expert to know before I connect you?
Customer: I just want it fixed so I can use it
Submitted: 2 months ago.
Category: Android Devices
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

'Manage Storage' usually means your Kindle is too full to accept anything more. So you may need to remove some apps, or some books even, that you do not need any more, from the device, before that error condition will stop.

If that does not seem to be what is wrong, then tell me the full and exact error message about 'Manage Storage', please, and I will advise you further.