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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 11197
Experience:  8+ years of professional experience
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I just bought lg Bluetooth 920 and it's not to clear, not

Customer Question

I just bought lg Bluetooth 920 and it's not to clear
JA: What LG model do you have? How old is it?
Customer: not good at all
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: bluetooth
JA: How long has this been an issue with your LG? What happened right before this?
Customer: I bought it on 7-23
JA: Anything else you want the TV expert to know before I connect you?
Customer: i need to return this and get something better
Submitted: 2 months ago.
Category: Android Devices
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

Expert:  Russell H. replied 2 months ago.

If the volume on the TV is too high, it may cause sound distortion in your 920 headset. Otherwise, you probably have a defective headset, and packing it up in its original packaging, taking or sending it back to the vendor promptly (and if sending, immediately informing the vendor by phone that you are sending it back for a refund or for an exchange for another... depending upon what's allowed by the vendor and what you prefer) is what I advise you to do.

If you need further help with this, let me know.

If this answers your question, please rate my answer. Thanks.