Android Questions? Ask Android Device Experts for Answers ASAP
Hi there and welcome
The issue is it is not detecting the SIM card at all.
What is the model of the Sony? And which was the original cell provider for it?
Remove the sim card, rub it on your sleeve, put it back in the phone and tell me if it then works please.
Do you have another cell phone available there?
ok, the fact is says no sim card means a fault with the phone, it's sim port or the sim card itself
Have you done a full reset of the phone yet?
ok, then it is either a faulty sim port on the phone or a faulty sim card.
Contact your provider, have them send you out a new sim card and tell me if that works in the phone please.
It is, we have ruled everything else out
I am really sorry about this and you are going to have to return the phone to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
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