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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 18118
Experience:  Electronic Engineer
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I recently bought a android device and know im locked out of

Customer Question

hi
JA: Hello. How can I help?
Customer: I recently bought a android device and know im locked out of it
JA: What exactly are you having trouble accessing?
Customer: well I cant log into the phone
JA: When were you last able to use your phone?
Customer: 2weeks ago i left my phone at my exs and the next day i went to turn it on and it says i needed to log in with google account that i dnt have
JA: Do you have a Google account linked to the phone?
Customer: well not that i know off i entered my phone number and it sent g notification reset than said need to log in with device account
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no that its been a nightmare
Submitted: 2 months ago.
Category: Android Devices
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  ITPeter replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 2 months ago.

You will need to recover your Google account.

You can do this by entering your email address or phone number at:

https://accounts.google.com/signin/recovery