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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 18129
Experience:  Electronic Engineer
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I hit the reboot button by mistake, now my phone won't turn

Customer Question

I hit the reboot button by mistake, now my phone won't turn on..
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: not a tv it's a zte zmax pro phone
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just got the phone this evening, and hit reboot button instead of power button. now phone won't do anything
JA: Anything else you want the Android expert to know before I connect you?
Customer: just to tell me how to get phone on
Submitted: 3 months ago.
Category: Android Devices
Expert:  ITPeter replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 3 months ago.

Press and hold the power button for 10 seconds to reset the phone, then try turning it on again.

Please reply back here and let me know if that works for you?