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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3172
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Im trying to reset my samsung galaxy tablet 101 i held down

Customer Question

im trying to reset my samsung galaxy tablet 101 i held down both the buttons released the power button when logo came o nw
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: sorry now a downloaing message has come on screen and has been flashing for about 4 minutes
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i havent done anything else as i was following one of their step by step instructions but stopped when the download message started flashing which it still is
JA: Anything else you want the electronics expert to know before I connect you?
Customer: only that im an older person who is not very good at this as its all new to me
Submitted: 3 months ago.
Category: Android Devices
Expert:  James I replied 3 months ago.

Sorry to hear your having issues with your tablet can you advise the exact wording shown on the display?

Customer: replied 3 months ago.
It has a little green marshon looking thing with words Downloading... flashing
Customer: replied 3 months ago.
Am i still connected as i haven't had a reply to my last post
Customer: replied 3 months ago.
This is a complete joke & a waste of money which being a pension i can't afford
Expert:  James I replied 3 months ago.

Sorry this is not a immediate on demand service, and as it may take some time for me to respond.

Do you still require assistance, if not I will opt out?