How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3164
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
57442719
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

My new digital frame cannot be recognized by my computer, I

Customer Question

my new digital frame cannot be recognized by my computer
JA: What's the make/model of your device? How old is it?
Customer: I bought it at Christmas time but it may be an older model dpf80-2
JA: How long has this been going on? What troubleshooting have you tried?
Customer: its the first time I took it out of the box, I plugged it in, unplugged it and shut it off twice but it tells me it cannot recognize the usb device
JA: Anything else you want the Android expert to know before I connect you?
Customer: no, I think the computer needs a driver for it probably
Submitted: 3 months ago.
Category: Android Devices
Expert:  Richard replied 3 months ago.

Hi there and welcome

Are you try to connect it to a windows or mac computer?

Please let me know