How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3172
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
57442719
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

On my Fire HD8 and would like to semd it to Amazon to be

Customer Question

on my Fire HD8 and would like to semd it to Amazon to be fixed
JA: What's the make/model of your device? How old is it?
Customer: Fire HD 8 Modle # PRS3DC I got it on Christmas as a gift
JA: How long has this been going on? What troubleshooting have you tried?
Customer: No troulbel shooting just want the screen fixed
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No except I would like a blue screen ordered for both my Fire and regular Kindle
Submitted: 4 months ago.
Category: Android Devices
Expert:  p0llinate replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  p0llinate replied 4 months ago.

Can you tell me what specifically is wrong with the kindle, and who purchased it for you?

Also I don't quite understand what you mean by a blue screen. Are you asking about a case or cover?

Expert:  p0llinate replied 4 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan