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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 37649
Experience:  Android Systems Specialist
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My phone will not let me text my group text. Did I do

Customer Question

My phone will not let me text my group text. Did I do something, I should not have. it work this morning , not this afternoon
JA: How old is the phone?
Customer: 2 months old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: got it at best buy, zte
JA: Anything else you want the phone expert to know before I connect you?
Customer: No, but I would like to add text ability, I am low
Submitted: 5 months ago.
Category: Android Devices
Expert:  Sina Serati replied 5 months ago.

Hi, i'd love to help. What carrier is your phone under?

Customer: replied 5 months ago.
trac phone
Expert:  Sina Serati replied 5 months ago.

Thank you for letting me know. What I would recommend, and I dont know if you have tried this or not, is turn off your data and reset your phone. You can turn off your data under settings -> mobile data -> un check.
then when its back on go in there and turn it back on.

Expert:  Richard replied 5 months ago.

Hi there and welcome

Do you still need assistance with this?

Please let me know