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I have a new car and I need to download app android auto to…

Customer Question
I have a new...

I have a new car and I need to download app android auto to connect maps and gps through this app, however I have received an error message saying this app is not compatible with my phone?

Technician's Assistant: Just to clarify, what's the brand and model of the GPS?

The gps operates through the phone via the app android auto

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I only got the car Sunday and have been told I need this app to operate some things, my phone is connected via Bluetooth, but if I want other music or maps I need this app on my phone

Technician's Assistant: Anything else you want the Android expert to know before I connect you?

I don't think so.

Submitted: 1 year ago.Category: Android Devices
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Answered in 9 hours by:
3/22/2017
Android Device Expert: Joel Kalman, Electrical Engineer replied 1 year ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 1,059
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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Hello. My name is ***** ***** I can help you solve your problem. Please give me a few moments to review your problem, and I will get right back to you.

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Android Device Expert: Joel Kalman, Electrical Engineer replied 1 year ago

What is the make and model of your smartphone? Who is your wireless carrier?

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Android Device Expert: Joel Kalman, Electrical Engineer replied 1 year ago

Also, can you please provide the version of the android operating system running on your smartphone?

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Customer reply replied 1 year ago
I have a HTC Desire
Android version 4.4.3
HTC version 6
Software number 1.54.841.2
HTC SDK API level 6.25
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