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I get a message on my Kindle Fire: "Looks like you have
I get a message on my Kindle Fire: "Looks like you have purchased...the book. You have not been charged again for this order." Unfortunately, the book is not on my device nor is it in the cloud. What … read more
Pete
Pete
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Bachelor's Degree
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I have a Kindle Fire and I am having trouble with the WiFi.
I have a Kindle Fire and I am having trouble with the WiFi. I have called my carrier, comcast, and they suggest I talk to you. My problem is that when I signed in I put in the wrong password ***** it … read more
Viet -MS Office Tech
Viet -MS Office Tech
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It is a Kindle Fire. Authentification problem, 'wifi is on
It is a Kindle Fire. Authentification problem, 'wifi is on but not connected to network. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I recently purchased a new laptop computer and my Kindle
I recently purchased a new laptop computer and my Kindle keeps saying I am connected to WiFi but not a network. I use BeigeLion but it is asking me for a password, I don't know what it is. … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I have several questions. I got my Kindle Fire a couple
I have several questions. I got my Kindle Fire a couple years ago when I was ill and haven't used it since. I don't know what email address was used but I use a different one for Amazon. It won't let … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I can not get on the internet kepps giving me wrong pass
I can not get on the internet kepps giving me wrong pass word. JIm … read more
Randy Boman
Randy Boman
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, I recv'd d kindle 8.9 Christmas present last year.
Hi, I recv'd d kindle 8.9 for a Christmas present last year. My Husband likes to play the solitaire game we downloaded a year ago. Recently the game quit working and says we need to connect to the Wi-… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
have a Amazon Kindle Fire book reader. Use it for listening
have a Amazon Kindle Fire book reader. Use it for listening to audio books in auto. every time I try to hook up to a viable wireless network it comes up with the result being that it connects and then… read more
Steve
Steve
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I want to know my password. I have entered the password *****
I want to know my password. I have entered the password ***** thought I had and it is not working. I changed modems and trying to get my kindle working. *****@******.***… read more
fbox
fbox
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Bachelor's Degree
84 satisfied customers
I have a Kindle Fire HD that I have had not quite a year. Ive
I have a Kindle Fire HD that I have had not quite a year. I've used it at my mom's and at work several times using their Wifi. Now all of a sudden those two places, my kindle shows connected on the wi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
kindle fire help amazon (Tell Us More or Submit Now to Talk
kindle fire help amazon (Tell Us More or Submit Now to Talk to a Professional) wifi signal has an x by it. i cannot download my purchase or access the web… read more
James
James
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Bachelor's Degree
9,067 satisfied customers
Kindle fire worked great for 6 months - now says wifi is connected
Kindle fire worked great for 6 months - now says wifi is connected but will no longer access internet. shows strong wifi symbol with x. all other wireless devices work with router. also kindel fire ha… read more
Josh
Josh
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Associate Degree
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I have WiFi connection on my Kindle Fire but no internet connection
I have WiFi connection on my Kindle Fire but no internet connection and error message when I type in different urls is that web page is not available. I have internet connection on my PC. I have tried… read more
Richard
Richard
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I just received a kindle fire as a gift. How do i get on
I just received a kindle fire as a gift. How do i get on the internet -- I don't know how to get started using it.… read more
Cris
Cris
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H I HAVE HAD MY KINDLE FIRE SINCE CHRISTMAS WITH NO PROBLEMS
H I HAVE HAD MY KINDLE FIRE SINCE CHRISTMAS WITH NO PROBLEMS UNTIL I FINISHED A BOOK AWAY FROM MY HOME WIFI . I COULD NOT CONNECT TO THE NEW WI-FI NOR CAN I NOW CONNECT TO MY HOME WI-FI. I HAVE TRIED … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I had downloaded a solitaire and spider game on my kindle fire.
I had downloaded a solitaire and spider game on my kindle fire. Played it for many weeks. Now it won't play and says I need to be on the internet. What is the problem. Barbara Kenealy… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have been having trouble with a couple apps on my kindle
I have been having trouble with a couple apps on my kindle fire. Words With Friends, and Netflix. I have a facebook account, and the facebook app on the kindle fire, but when I attempt to sign in to W… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I purchased a kindle fire for a friend who does not have a
I purchased a kindle fire for a friend who does not have a wireless connection. I was under the impression that it worked with its own wireless like the reader. However now I discover that the manual … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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