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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 36526
Experience:  Android Systems Specialist
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My Lenovo Yoga gets stuck at the Lenovo splash screen and

Customer Question

Hi - my Lenovo Yoga gets stuck at the Lenovo splash screen and doesn't boot. I wiped the cache. What can I do now? I don't want to factory reset as I don't want to lose my data?
Submitted: 5 months ago.
Category: Android Devices
Expert:  Richard replied 5 months ago.

Hi there and welcome

If you have wiped the cache and it still will not start, then your only other step is to do a factory reset to try to reinstall the firmware and see if this is a hardware or software issue.

Please do this and let me know the results

Thank you