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My son has a galaxy S8+, He reset it and cant remember the
My son has a galaxy S8+, He reset it and cant remember the password ***** gmail. I requested a password ***** last week and still have not heard from google. Can you help me … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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Not my computer, my Android. Where can I get help with that?
Not my computer, my Android. Where can I get help with that? The phone won't work, so calling is a problem … read more
Harry
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My phone is locked up asking for a google password. I never
Hello my phone is locked up asking for a google password. I never had a password. … read more
Richard
Richard
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IT Manager, Consultant
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Having a hard time. Yesterday, Sprint hard rebot my android
having a hard time. Yesterday, Sprint hard rebot my android samsung 7 phone(###) ###-#### Now I cannot verify -- because I forgot the gmail account that was synced in with my phone. I tried***@******.… read more
Joel Kalman
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I need my old email address. When I got my new S8 phone I
I need my old email address. When I got my new S8 phone I could not remember my password ***** the verizon teck put in a new one [email protected] I need my old email ad back that I have had for mor… read more
Harry
Harry
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Replacement cell, working fine but I need to recover our
Replacement cell, working fine but I need to recover our google account info. Problem is don't remember the password ***** locked us at Verizon wile back … read more
Joel Kalman
Joel Kalman
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My phone erased itself 3 am Saturday morning. Went to store
my phone erased itself 3 am Saturday morning. Went to store where I purchased phone and to make a long story short was told this was a samsung problem and I have to go to them to get it fixed. The nea… read more
Richard
Richard
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IT Manager, Consultant
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This is not about my computer unless you count a cell phone
this is not about my computer unless you count a cell phone as a computer - which it is in a way. My question is that I bought a new Galaxy S8 yesterday and of course all my apps vanished in the trans… read more
Harry
Harry
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I purchased an s8 at verizon in july of this year. First off
I purchased an s8 at verizon in july of this year. First off let me say Im 56 yrs old an use my phone to stay in touch with my wife,kids,and grandkids ! As of monday the tenth my phone is basically ju… read more
Harry
Harry
2,803 satisfied customers
I need to restore factory settings and remove user data from
I need to restore factory settings and remove user data from my RCA Voyager Tablet. The examples I see on youtube video to do this has a robot with a red triangle. When I initiate reboot there is no r… read more
Richard
Richard
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IT Manager, Consultant
4,707 satisfied customers
MY SAMSUM GALAXY 6 IS LOCKED. IT WILL NOT GIVE ME ACCESS TO
MY SAMSUM GALAXY 6 IS LOCKED. IT WILL NOT GIVE ME ACCESS TO MY GOOGLE ACCT SAYING THAT MY PASSWORD ***** ***** I HAVE CALLED GOOGLE WHO TOLD ME THAT I SHOULD BE ABLE TO GET MY PHONE TO OPEN BACK UP BY… read more
Josh
Josh
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My cell phone was hacked..couldn't get into it and could not
My cell phone was hacked..couldn't get into it and could not remember my password ***** Gmail acct. Tried changing my pswd, but could not get into phone to get verification code to access my yahoo ema… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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My tablet is locked i cant get in with correct email and
my tablet is locked i cant get in with correct email and password … read more
Joel Kalman
Joel Kalman
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My phone is locked by another user. 972 955 7550 I am with
my phone is locked by another user. (###) ###-#### ***** am with Verizon. I called Verizon and Samsung. They sent me to you. My 12 year old nephew has apparently hijacked my phone. It says the owner i… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I'm locked out of my phone and can't get into gmail thru the
I'm locked out of my phone and can't get into gmail thru the computer. The password ***** ***** working and I need to get into the gmail account so I don't lose everything on my phone.… read more
Steve G.
Steve G.
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I have a Motorola Droid phone. About a week ago something happened.
I have a Motorola Droid phone. About a week ago something happened. I tried to use my gmail password XXXXX it wouldn't accept it. I tried several times. No luck. When I tried to change my password XXX… read more
Nick H.
Nick H.
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I have purchased (straighttalk) a samsung galaxy precedent
I have purchased (straighttalk) a samsung galaxy precedent android cell phone with model number SCH-M828C and s# XXXXX I use gmail, google with the phone. On my computer I also use google and gmail. I… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,207 satisfied customers
My verizion Casio Gz Commando is locked up. I entered too many
My verizion Casio Gz Commando is locked up. I entered too many wrong pattern attempts and i dont know my gmail address. Verizion is unable to reset my phone with any information ive given them or with… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,207 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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